Account Specialist

At Wolt, we’re all about great partnerships – and that starts with great people. Are you a proactive and service-minded Account Specialist with a true ‘service first’ mindset? Does a varied and hands-on role in one of Europe’s fastest growing companies interest you? If so, then we’d love to chat!

What you’ll be doing

As we are growing rapidly, we're looking for an Account Specialist to provide high-quality account management and support to a portfolio of our SMB restaurant partners. This portfolio will include medium-sized chains and independent restaurants, meaning you’ll work with a wide variety of partners and day-to-day topics.

You’ll work closely with your partners to improve their performance, introduce relevant products, and support them in their daily operations. This is a role that combines commercial thinking, data-driven decisions, and hands-on collaboration with partners.

We’re looking for someone who knows how to build strong partnerships and drive growth. 

Here’s what your day-to-day might look like:

• Support onboarding and manage relationships with SMB restaurant partners.
• Drive adoption of Wolt products and services across your portfolio.
• Build strong relationships with partners by understanding their needs and helping them succeed.
• Improve partner performance through regular check-ins, data insights, and quality reviews.
• Act as the main point of contact for partners in your portfolio.
• Collaborate cross-functionally—especially with operations, marketing, and sales—to solve challenges and support partner growth.
• Monitor market trends and competitors to stay informed.
• Use data to prioritize actions and identify opportunities within your portfolio.
• Share partner feedback to help improve our ways of working and product offering.

Our humble expectations

• 1-3+ years of experience in account management, sales, customer success, or similar roles.
• Interest in building long-term partner relationships and developing commercial skills.
• A service-oriented mindset with a strong willingness to help partners succeed.
• Strong communication skills: you can build trust and adapt to different audiences.
• An analytical approach: comfortable working with performance data (experience with tools like Looker or Power BI is a plus).
• Proactive and hands-on: you take initiative and ownership of your work.
• Comfortable with CRM systems and quick to learn new tools.
• Fluent in Finnish and English, both written and spoken.

What we offer

🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your account management and commercial skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don’t forget to attach your CV! 💙