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Agentic AI Developer

West Monroe · Costa Rica

onsitefull-timemid level

About this role

Are you ready to make an impact?

West Monroe is seeking an Agentic AI Developer to design, build, and deploy production-grade autonomous agent systems that drive measurable business outcomes. This role goes beyond prompt optimization—focusing on architecting scalable, secure, and observable agent frameworks that integrate with enterprise systems and operate reliably at scale.

The ideal candidate combines strong software engineering capability with deep understanding of LLM behavior, tool orchestration, and AI system design. You will translate business requirements into structured, testable agent solutions moving outputs from “it works sometimes” to “it works reliably at scale.”

Key Responsibilities

  • Agent Development & Integration
    • Design and implement production-grade autonomous and semi-autonomous agent systems (planner–executor, supervisor–worker, tool-using agents).
    • Architect multi-step reasoning workflows with clear state management, memory strategies, retry logic, and fallback mechanisms.
    • Develop and integrate tool/function calling patterns that connect agents to enterprise APIs, databases, CRMs, and internal systems.
    • Ensure systems are production-ready with logging, monitoring, CI/CD integration, and automated testing.
  • Evaluation & Governance
    • Establish success criteria and metrics for agent/prompt performance (accuracy/relevance, reliability, latency, cost, user trust) and use them to drive iteration.
    • Build evaluation harnesses and automated regression pipelines; maintain test sets with edge cases/adversarial/role variants and run controlled experiments (including A/B tests).
    • Monitor runtime behavior (token usage, latency, failure modes, drift) and outputs for bias/safety/compliance; implement guardrails for hallucinations, prompt injection, tool misuse, and data leakage (including structured-output validation).
  • Cross-Functional Delivery
    • Work with business stakeholders to translate requirements into effective agent designs and capabilities (goals, constraints, success criteria, and operating boundaries).
    • Partner with IT product owners, platform administrators, and developers to integrate and deploy agents into AI-enabled tools, workflows, and applications (including tool connections and data access patterns).
    • Communicate system behavior, trade-offs, and recommendations clearly to technical and non-technical audiences, including risk, reliability, cost, and operational impacts.
    • Support releases by producing agent documentation and adoption materials (behavior/spec changes, tool schemas, runbooks, change notes) and advising teams on standardized agent patterns and evaluation practices.
  • Research and Continuous Improvement
    • Stay current on advancements in generative AI, agent architectures, orchestration frameworks, and evaluation methodologies.
    • Assess emerging tools for agent lifecycle management, observability, and structured output control.
    • Contribute to internal standards for agent development, testing, and governance.
    • Provide guidance to teams adopting agent-based automation patterns.

Qualifications

  • Technical and Analytical Expertise:
    • Strong experience building agentic solutions in enterprise settings, including configured agents (prompt-first, policy/knowledge/tools configured) and orchestrated agents (coded workflows with tools, state, and routing).
    • Familiarity with MCP-style tool exposure or other governed approaches to safely connect LLMs to enterprise tools.
    • Proficiency in Python (TypeScript a plus) and comfort working with APIs, auth patterns, and service integrations.
    • Hands-on experience with agent patterns: tool/function calling, planning/execution flows, memory/context management, retries/fallbacks, and structured outputs (JSON/schema/typed contracts).
    • Ability to instrument and reason about runtime behavior: logs/traces, latency, cost, failure modes, and regression.
  • Problem-Solving and Execution Skills:
    • Systematic experimentation mindset: hypothesis-driven iteration, controlled testing, and measurable outcomes.
    • A "driver" personality - constantly pushing toward clarity and results while balancing the need for great cross-team collaboration.
    • Strong attention to detail and quality; able to produce stable, repeatable results across varied inputs and users.
    • Ability to manage multiple workstreams and deliver improvements on a predictable cadence.
    • Ability to decompose high-level business requirements into structured, testable prompt designs. 
    • Outstanding analytical problem-solving and critical thinking skills.
  • Communication Skills:
    • Strong written and oral communication – must be able to work well and communicate effectively with technical and non-technical resources.
    • Detail-oriented in documentation to provide clear written information for end users.
  • Preferred
    • Experience implementing enterprise security controls for agent systems (RBAC/ABAC integration, secrets management, audit logging, sandboxed tool execution).
    • Experience deploying agent services to cloud platforms (Azure/AWS/GCP) using containers and CI/CD.
    • Experience with Responsible AI governance in enterprise environments (policy, model risk, privacy/PII handling).
    • Familiarity with Agile delivery teams and iterating with product stakeholders.

 

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.