Benefits Generalist (Arsenal-1)

Overview
We are seeking a highly motivated, self-sufficient, and versatile Benefits Generalist to serve as the primary on-site benefits resource for our Arsenal-1 production facility. Reporting directly to the Senior Manager of Benefits, you will be responsible for the day-to-day administration, communication, and local support of all employee benefits programs. If you thrive on independent work, possess excellent communication skills, and are ready to "wear many hats" to ensure our employees understand and maximize their benefits, we encourage you to apply!

What You Will Do:

• Serve as the primary point of contact for all benefits-related inquiries from employees at our Arsenal-1 production facility, providing clear, accurate, and empathetic assistance.
• Conduct new hire benefits orientations, open enrollment meetings, and ad-hoc informational sessions for various shifts, ensuring all employees are well-informed.
• Proactively develop and disseminate benefits communications (e.g., flyers, newsletters, intranet updates, bulletin board postings) tailored to Arsenal-1’s culture and communication methods.
• Assist employees with navigating benefits portals, completing enrollment processes, and understanding their options during qualifying life events.
• Act as a local advocate for employees, troubleshooting and resolving moderate to complex benefit issues with vendors and the broader Benefits Team.
• Manage the full cycle of benefits administration for Arsenal-1 employees, including enrollments, changes, terminations, etc.
• Ensure timely and accurate data entry into HRIS and benefits administration systems.
• Assist with the reconciliation of benefits invoices, audits, and enrollment discrepancies.
• Maintain strict confidentiality of employee information and benefits records.
• Stay informed of federal, state, and local benefits regulations (e.g., ERISA, ACA, HIPAA, FMLA), ensuring local compliance.
• Act as the "eyes and ears" on the ground, providing valuable feedback and insight to the broader Benefits Team regarding employee needs, sentiment, and the effectiveness of current programs.
• Support the Benefits Team with the planning and execution of annual open enrollment, wellness initiatives, and other company-wide benefits projects.
• Collaborate with local People Business Partners, Benefits Team, Environmental Health & Safety team, and other various stakeholders to ensure a seamless high quality employee experience.

Required Qualifications:

• Minimum of 5 years of progressive experience in benefits administration, preferably in a fast-paced environment supporting a large employee population.
• Experience supporting employees in a manufacturing/production, industrial, or multi-shift environment.
• Solid understanding of common benefits programs (medical, dental, vision, life, disability, 401k/retirement plans).
• Working knowledge of federal and state regulations pertaining to benefits (e.g., FMLA, ACA, ERISA, HIPAA).
• Willing and able to work on-site at our Arsenal-1 facility in Ashville, Ohio five days per week.
• Demonstrated ability to articulate complex benefits information clearly and concisely to a diverse workforce, including hourly and salaried employees, both individually and in group settings.
• Proven ability to work independently, prioritize tasks, manage multiple projects, and take initiative without constant oversight.
• Strong analytical and critical thinking skills to identify and resolve benefits issues effectively.
• Demonstrated proficiency with HRIS and benefits administration systems (experience with Rippling is a plus). Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Highest level of integrity and discretion in handling sensitive employee information.
• Willingness to wear many hats and support broader People functions as needed in a dynamic manufacturing/production environment.

Preferred Qualifications:

• Experience working on a geographically dispersed team.
• Bilingual abilities (e.g., Spanish) are a significant plus.