Business Operations Validation Analyst

Accenture Federal Services · Washington, DC

onsitefull-timemid level

About this role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

As the Business Operations Readiness Analyst, you will be a critical quality and readiness lead, bridging the gap between system development and operational deployment for a large-scale Oracle Health (Cerner) Millennium EHR implementation. You will be the final functional checkpoint for business operations, ensuring that all pre-go-live activities—including testing, training, and data conversion—meet the required standards for a successful launch. Your primary objective is to validate that the configured system and supporting materials are accurate, complete, and ready for end-user adoption.

To excel in this position, you must have a strong background in business analysis, quality assurance, or a "super user" role within patient access or revenue cycle. You will be the ultimate advocate for operational readiness, guiding stakeholders through the functional validation of test scripts, training materials, and defect resolutions. You will play a key role in assessing cutover scope and data integrity for Registration and Scheduling. This is not a build role; it is a validation and verification role. Your success will be measured by your meticulous attention to detail, your user-centric perspective, and your ability to confirm that the solution is truly ready for the field.

The Work:

Client & Stakeholder Engagement:

Serve as the primary liaison between national design teams and local deployment sites to ensure functional readiness and integration.
Guide business stakeholders through the functional validation process, empowering them to confirm that the system meets their operational needs.
Assist subject matter experts in conducting final functional readiness assessments and go/no-go decisions.

Readiness & Validation:

Lead the functional validation of testing scope and test scripts to ensure they adequately cover critical business workflows for Registration and Scheduling.
Conduct detailed reviews of all training materials (e.g., job aids, curriculum) to verify their accuracy, clarity, and alignment with the final system build.
Perform functional validation of defect resolutions to confirm that fixes have resolved the business problem from an end-user perspective.

Deployment & Cutover Support:

Support system cutover scope validation, with a specific focus on the integrity of converted or migrated Registration and Scheduling data (e.g., patient demographics, future appointments).
Manage the request and review process for change management products (e.g., go-live communications, tip sheets) to support user adoption.

Here’s What You Need:

3+ years of experience in business analysis, quality assurance, application testing, or a super-user role within a healthcare setting.
3 + years of experience in direct, hands-on experience with the Oracle Health (Cerner) Millennium platform, with specific expertise in Registration and Scheduling from a user perspective.
3+ years of domain experience in quality assurance, user acceptance testing (UAT), and functional validation principles.
3+ years of experience with patient access workflows.
Bachelor’s degree in Business, Health Informatics, or a related field.
Must be able to obtain and maintain a Public Trust clearance.

Bonus Points If You Have:

Test Script Review & Validation
Defect Validation
Training Material Review
Cutover Data Validation
Readiness Assessment Methodology
Excellent verbal and written communication skills, with the ability to provide clear, concise feedback and document validation outcomes

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$73,600—$130,300 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

About Accenture Federal Services

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