Client Leader, Justice+Civic
DLR Group · Charlotte, North Carolina, United States; Durham, North Carolina, United States
About this role
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.
Our Justice+Civic sector has an opening for a Client Leader; this role could be based in our Charlotte or Durham studios.
About Justice + Civic at DLR Group
As a nationally recognized expert in Justice + Civic facility planning and design, DLR Group serves municipal, county, state, and federal public-sector clients to deliver civic, public safety, and justice design solutions that achieve excellence in operations, sustainable design, resilience planning, space planning, building assessment, cost of ownership analysis, and project management. As stewards of the built environment, DLR Group's Justice + Civic practice elevates behavioral, environmental, and social betterment, resulting in healing, equity, and transformation for the individual and community.
Position Summary
Lead all aspects of project delivery and client relationships while driving business development initiatives in the Justice+Civic sector. Oversee amd ,and manage project teams, financial performance, and design excellence from pursuit through completion. Serve as the primary client contact while ensuring successful project outcomes that meet both client goals and firm objectives.
What you will do:
- Drive business development through RFP responses, client interviews, and contract negotiations
- Lead comprehensive project planning including schedules, staffing, budgets, and scope development
- Manage relationships with government agencies, public stakeholders, and institutional clients
- Oversee and manage project teams, consultants, and vendors to ensure quality deliverables within established parameters
- Monitor project financial performance, including invoicing and accounts receivable
- Develop and track project milestones, status reports, and quality standards
- Provide leadership and performance feedback to project team members
- Coordinate and document client/staff meetings and key decisions
- Collaborate with design leaders to maintain design excellence across all project phases
- Attend conferences and develop connections with new and existing clients and teaming partners
Required Qualifications:
- Bachelor's degree in Architecture
- Professional licensure in the state of North Carolina
- Familiarity with public sector markets in the Carolinas
- 10+ years experience, including 5+ years in justice and civic architecture with demonstrated expertise in courthouses, detention facilities, or government buildings
- Strong understanding of public sector procurement processes and government contracting
- Expertise in design techniques, tools, and construction methods specific to secure facilities
- Proficiency in project management software (Vantagepoint, Planifi) and Microsoft Suite
- Excellence in stakeholder management and public presentation skills
- Proven ability to lead teams and manage complex public projects
- Understanding of building codes, security requirements, and institutional design standards
*TO BE CONSIDERED, PLEASE SUBMIT CURRENT PORTFOLIO/WORK SAMPLES IN PDF FORMAT*
#LI-MIS
DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.
We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.
Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.
DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.
We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.
About DLR Group
Find new ways to elevate the human experience through design. Discover new paths for your passions. Make career-defining connections.
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