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Corporate Communications Manager

West Monroe · Costa Rica

onsitefull-timemid level

About this role

Are you ready to make an impact?

West Monroe has an immediate opportunity for a strategic, detail-oriented communicator to join our Corporate Communications team. This role is ideal for someone who enjoys turning complexity into clarity, has a knack for storytelling, translating leadership direction into communications that resonate with employees, and thrives in a fast-moving, collaborative environment.

The Corporate Communications Manager will execute communications that support firmwide priorities, operational initiatives, and moments of change. Working with senior leaders and cross-functional partners, this person will help translate strategy and shape messaging, building thoughtful communications that inform, engage, and move our people to action.

This is a highly hands-on role for an experienced individual who enjoys owning execution-heavy channels, writes clearly, manages details exceptionally well, executes with precision, and is eager to grow their impact and influence over time.

What you’ll do

  • Develop and execute corporate communications plans for firmwide initiatives, operational updates, and strategic priorities
  • Build strong working relationships with cross-functional stakeholders, partnering with leaders and project teams (e.g., HR, People teams) to understand their needs and become a trusted advisor on messaging, timing, and delivery
  • Draft and coordinate communications deliverables, including internal emails, FAQs, talking points, presentations, intranet content, and visual assets
  • Own and execute recurring employee communications channels, including firmwide and targeted newsletters (i.e., editorial planning, drafting, stakeholder intake, approvals, distribution)
  • Translate complex or ambiguous topics into clear, compelling narratives tailored to specific audiences
  • Support change communications related to organizational updates, platform launches, internal transformations, and acquisitions
  • Ensure messaging is cohesive across teams and channels, contributing to a consistent and connected employee experience
  • Identify opportunities to improve how and where we communicate, including channels, formats, and storytelling approaches
  • Measure effectiveness of communications efforts and apply insights and feedback to continuously improve impact
  • Manage multiple workstreams simultaneously while meeting deadlines and maintaining high quality

What success looks like

  • Employees understand what’s changing, why it matters, and what’s expected of them
  • Leaders feel confident in how messages are delivered and supported by strong execution and reliable follow-through
  • Communications are timely, intentional, and aligned to firm priorities
  • Content is clear, concise, and on brand, without sounding like it was written by committee or AI

What you bring

  • 8-10+ years of experience in corporate or internal communications, ideally in professional services or a similar environment
  • Exceptional writing and editing skills, with the ability to adapt tone and style for different audiences and leaders
  • Strong project management skills and the ability to effectively manage multiple priorities simultaneously
  • Confidence partnering with senior stakeholders and influencing without formal authority
  • A thoughtful, proactive approach to communications strategy and execution
  • A collaborative mindset and commitment to an inclusive working environment

Nice to have

  • Experience supporting change or transformation initiatives
  • Comfort working across a variety of channels and tools, including intranet and visual storytelling platforms such as SharePoint, Airtable, Axios HQ, Canva, or similar platforms
  • Experience using AI and automation tools (e.g., ChatGPT) to support drafting, editing, summarization, and content planning.

 

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.