Director, Region Sales

Country Manager – Mexico

About the Role

We are looking for a highly strategic and commercially driven Country Manager to lead one of the company’s highest-priority growth markets: Mexico.

This role owns the full commercial, operational, and strategic agenda for the country, including building and leading the local team, developing a strong partner ecosystem, and driving revenue across all customer segments — SMB, mid-market, and enterprise.

The ideal candidate will be fluent in positioning and selling across multiple delivery models, including subscription licensing, SaaS, and managed/service-provider offerings, adapting to customer needs and market dynamics.

What You’ll Do

Revenue & GTM Strategy

• Own annual and quarterly ARR targets across all segments and delivery models

• Lead and coach the local sales team across both high-velocity (SMB) and complex enterprise sales cycles

• Drive direct enterprise relationships while enabling channel-led coverage for SMB and mid-market

• Align marketing activities (channel and end-user) with the overall GTM motion

Channel & Partner Ecosystem

• Build and scale a tiered partner ecosystem including VARs, MSPs, MSSPs, telcos, and cloud distributors

• Enable partners to sell and deliver across subscription, SaaS, and managed service models

• Develop service-provider and white-label agreements for BDR/DR-as-a-Service offerings

• Define and execute distribution strategy and co-sell motions with key partners

• Drive partner performance across revenue contribution, pipeline generation, and enablement metrics

Team & Operations

• Hire, develop, and lead local teams across sales, presales, customer success, and marketing

• Own country-level OpEx, headcount planning, and forecasting

• Ensure strong CRM discipline and reporting across pipeline, forecast, and performance metrics

Market Intelligence & Compliance

• Monitor and navigate the regulatory landscape (LFPDPPP, NOM, CNBV, IMSS/SAT data mandates)

• Track competitive dynamics across subscription, SaaS, and managed service models

• Represent the company at key industry events

• Provide ongoing market and competitive intelligence

Customer Success & Retention

• Ensure effective onboarding, adoption, and renewal processes across all delivery formats

• Drive NRR ≥ 110% through upsell, cross-sell, and service expansion

• Guide customers through transitions between delivery models (e.g., subscription to SaaS)

• Build and maintain executive relationships with strategic accounts

What You’ll Bring

Background

• 8–15 years of experience in B2B technology sales, including leadership roles at country or regional level

• Proven ability to manage and sell across SMB, mid-market, and enterprise segments simultaneously

• Experience with at least two of the following: subscription licensing, SaaS, or managed/service-provider models

• Strong background in cybersecurity, data protection, or backup/recovery solutions

• Deep knowledge of the Mexican IT channel ecosystem (distributors, VARs, MSPs, MSSPs, telcos)

• Established network within the CISO and IT leadership community in Mexico

Leadership & Personal Attributes

• Proven ability to build and scale high-performing local teams across different sales motions

• Entrepreneurial mindset with strong ownership and decision-making capabilities

• Executive presence with experience engaging C-level stakeholders and boards

• Strong forecasting discipline and experience with CRM tools (Salesforce, HubSpot)

• Native or near-native Spanish and professional English

What You’ll Get

• Onboarding kit
• Company cellphone 
• Paid home Internet (through modem)
• Coffee & snacks at the office
• Car allowance -
• Health insurance for employee and immediate family group
• Life insurance 

Bonus Skills

• Experience with vendors such as Acronis, Veeam, Veritas, Commvault, or Druva

• Knowledge of Mexican data regulations (LFPDPPP and related frameworks)

• Experience in public sector (government) technology sales

• Hyperscaler partnership experience (AWS, Azure, GCP)

• Experience guiding customers through delivery model transformations

• MBA or equivalent business education

• Portuguese for broader LATAM exposure

• Technical pre-sales or solutions engineering background

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