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F&B Host/Hostess

Soho House & Co. · Roma, Rome, Italy

onsitefull-timemid level

About this role

The role

We are seeking a passionate Host/Hostess to join our F&B team.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Main Duties

  • Welcoming guests to the venue
  • Providing accurate wait times and monitoring waiting lists
  • Managing reservations through OpenTable
  • Provide menus and deliver water and drinks, if needed
  • Coordinate with wait staff about available seating options
  • Responsible for quickly and accurately delivering orders from the kitchen to customers at the House restaurants
  • Provide excellent customer service to everyone, anticipating the members and guests needs
  • Perform tasks to support the waiters and other staff members
  • Greet customers upon their departure

Requirements Skills

  • Must have a passion for food and beverage and guest satisfaction.
  • You have to be reliable, flexible, friendly and happy to be a key part of the team that strives for success
  • Fluent in English
  • Only those Hosts/Hostesses who are eligible to work in Italy or have a valid Italian work permit/visa will be considered for the above position.
  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry or lift at least 50 pounds.
  • Must be able to kneel, bend, crouch and climb is required.

Benefits

  • Soho Friends Membership
  • Staff Canteen
  • Monthly Staff Screenings & Staff Gym Classes
  • 50% Discount on Cowshed Spa
  • 50% F&B Discount
  • Global Benefits: Any Bedroom, Any House, $100 per night
  • 50% Discount Public Restaurants
  • Birthday Gift: 1 day OFF+Voucher
  • House Hero and Introduce a Star Program
  • Corporate Benefits (access discounts platform)

About Soho House & Co.

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.