Food and Beverage Admin Manager - Little Beach House Malibu

The Role…

At Soho House, the Food and Beverage Admin Manager plays a key role in ensuring smooth and efficient operations within the food and beverage department. Reporting directly to the General Manager, this position is responsible for overseeing all administrative functions, including menu edits and implementation, walkout recovery, expense reports, SOP implementation and execution, vendor coordination and ensuring the business is optimized to its highest standards. The F&B Admin Manager works closely with the kitchen and service teams to streamline processes and ensure that daily operations run seamlessly.

Main Duties…

• Serve as the Admin Manager for four days per week, with one day dedicated to cross-training and operational involvement to enhance business acumen and maintain a holistic understanding of the department.
• Oversee the rollout and execution of new menus, ensuring alignment with Soho House standards and guest expectations.
• Manage processes for addressing member walkouts, ensuring swift resolution and maintaining guest satisfaction.
• Handle expense report requests and receipts, ensuring accuracy and timely submission to meet financial reporting requirements.
• Maintain and update the compendiums, ensuring all information is current and accessible to the team.
• Conduct bi-weekly audits of the Micros system to ensure menu accuracy and pricing compliance.
• Implement and enforce Standard Operating Procedures (SOPs), ensuring consistency in operations and service.
• Provide support to the House Trainer and General Manager (GM) in delivering training programs to staff, ensuring high standards of performance and development.
• Assist with site compliance, ensuring all regulatory requirements, health, and safety standards are met.
• Coordinate monthly department meetings by sending calendar invites, securing appropriate meeting spaces, and managing administrative tasks such as meeting minutes, sign-in sheets, and communication with the site payroll team to ensure accurate staff coding and attendance tracking.
• Oversee uniform inventory, budget management and staffing pars.
• Ensure compliance with allergy procedures and maintain a clean, sanitary, and safe work environment, adhering to all health and safety regulations.
• Promote transparency and open communication, fostering a culture of ownership, accountability, motivation, and teamwork among staff.
• Anticipate and identify guest needs, developing action plans that enhance the guest experience and mitigate potential risks.
• Serve as an influential leader, proactively managing operations alongside the AGM and GM to ensure service levels, staffing, and member/guest experiences exceed expectations, while maintaining profitability within targeted budgets.
• Demonstrate passion for guest service, fostering clear and effective communication with members, guests, and staff to maintain the highest standards of internal and external customer satisfaction.
• Establish clear targets, KPIs, schedules, and procedures that align with company policies and support operational excellence.
• Perfrom all duties as assigned by Manager/Supervisor. 

Required Skills/Qualifications:

• Minimum of 2+ years’ experience in a similar capacity
• Excellent written and verbal communication skills with an acute eye for detail
• Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
• Adept in Salesforce, POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience, serving as an educator for colleagues
• Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
• Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
• Ability to manage personnel and meet / exceed financial targets
• Guest-oriented and service-minded as well as flexible and pro-active
• Consummate critical thinker with a solution-oriented approach
• Energetic, flexible, collaborative, and proactive leader whose competencies include both strategic initiatives and immediate business needs
• Dynamic disposition, capable of adapting to shifting priorities, demands and timelines

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.