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FSQA Manager (6m FTC)

HelloFresh · Banbury, England, United Kingdom

onsitefull-timemid level

About this role

This role is responsible for overseeing and managing all technical aspects related to food safety and product quality systems on site. Responsible for implementing robust systems, policies and procedures to ensure compliance with regulatory standards. This role manages a team of FSQA colleagues whilst ensuring that health & safety standards and compliance standards are maintained for all audits on site.

This is a 6 month Fixed Term Contract, covering parental leave

What You Will Be Doing:

  • Managing a team of colleagues to ensure that OKR’s/ KPIs are met in full and on time.
  • Engaging and developing the team to achieve optimum performance and for the Colleagues to meet their full potential.
  • Role modelling the Company’s DNA and ensuring that these are followed by the team.
  • Dealing with day to day queries from other stakeholders – liaising with HR, Warehouse, Operations, Inventory, Planning, Training Teams as required.
  • Ensure audit protocols are completed to the correct frequency, ensuring all non-conformances are closed out satisfactorily and root cause identified
  • Coordinate and participate in investigations of food safety and quality incidents or complaints, identifying root causes and implementing corrective and preventive actions to prevent reoccurrence.
  • Collaborate cross-functionally to ensure the introduction of new products and processes meet all quality and safety requirements.
  • Lead and support cross-functional teams during internal and external audits, inspections and certifications, ensuring successful outcomes.
  • Maintain up to date and accurate records (including computerised/digital) on production, food safety data and analyse this data to identify trends, problems and opportunities for improvement.
  • Identifying and leading continuous improvement processes.
  • Undertaking problem solving activities and escalating to the Team Lead International DC where necessary.
  • Ensuring compliance with Standard Operating Procedures and Instructions are followed across site.
  • Effectively coordinating the function so that operations runs smoothly.
  • Undertaking audits and following through on actions regarding compliance to Food Safety; Health & Safety Standards and any other specified standards eg:  BRCGS, ISO, Internal audits as required. 

Who You Are:

  • Level 3 HACCP
  • Level 3 Food Safety
  • Proven experience in food safety and quality assurance.
  • Experience in leading and auditing against BRCGS standard
  • People management experience
  • Hazard analysis and critical control points (HACCP).
  • Ability to present data accurately and succinctly.
  • Proficiency in using Google-suite software.
  • Proven knowledge of SOP's and standards.
  • Strong knowledge of food safety regulations and industry standards.

A Degree in food science, microbiology or related field, as well as Level 4 qualifications in HACCP and Food Safety would be highly desirable but not essential

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Granary, Banbury

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever! Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambi...

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