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FSQA Manager (M/F/X)

HelloFresh · Paris, Paris, France

onsitefull-timemid level

About this role

Join a French foodtech superstar

At HelloFresh, we’re shaking up the way people eat with our meal kits!

France is a young market, launched in 2019, and has been growing at lightning speed: we’ve been the market leader since 2021.

How do we make it happen? Thanks to a team full of talent and energy, driven by a shared ambition to win the food market, all within a company culture and DNA that truly stand out.

If you’re eager to be part of an exciting, international, and entrepreneurial human adventure, join us!

The role

Are you passionate about building food safety standards and driving product quality? We are looking for someone with strong technical experience to drive food safety and quality compliance, supporting the French market while contributing to food safety excellence across other HelloFresh markets.

Our Food Safety & Quality Assurance team is recruiting an experienced and highly driven FSQA Manager, based in France (FR), to support our growing local ingredient sourcing strategy while contributing to our international FSQA agenda.

This role has a clear FR focus, with approximately 50% of time dedicated to supporting the FR local ingredient sourcing team. In this capacity, you will act as the FSQA business partner for FR-sourced ingredients. The remaining 50% of the role will focus on driving food safety and quality compliance across our international Grocery and Convenience supplier base.

You will work closely with the FR sourcing, procurement, supply chain, and distribution centre teams, while also collaborating with FSQA colleagues and stakeholders across Europe. The role combines hands-on supplier engagement with strategic FSQA projects, ensuring robust food safety standards and consistent product quality for our customers.

What you’ll do

FR local ingredient sourcing (≈50%)

  • Act as the FSQA partner embedded within the FR local ingredient sourcing team, providing hands-on food safety and quality input to sourcing and commercial decisions
  • Lead supplier approval, audits, onboarding, and ongoing performance management for FR-based and locally sourced suppliers
  • Drive risk assessments, specifications, and shelf-life validations for locally sourced ingredients
  • Identify and mitigate food safety and quality risks in close collaboration with sourcing, suppliers, and operational teams
  • Provide pragmatic FSQA guidance that enables speed to market without compromising food safety or quality

International FSQA scope (≈50%)

  • Deliver the same FSQA activities across international suppliers, including audits, approvals, onboarding, and performance management
  • Drive continuous improvement initiatives and complaint reduction across the supply base
  • Establish and embed standardised FSQA ways of working across markets
  • Investigate and manage quality incidents through root cause analysis and corrective actions
  • Own and track key FSQA performance indicators related to compliance and quality

What you’ll bring

  • 3+ years of experience in a quality and/or food safety management role within the food industry, ideally with strong exposure to the FR supply base
  • Proven experience auditing food manufacturers, supported by relevant food safety and quality qualifications (e.g. HACCP, internal auditor certification)
  • Solid understanding of EU food safety legislation, supplier approval processes, and risk-based food safety management
  • Strong stakeholder management skills, with the ability to partner effectively with sourcing and commercial teams
  • Confident and pragmatic decision-maker who remains calm under pressure
  • High energy and adaptability to thrive in a fast-paced, operational environment
  • Willingness to travel within France and internationally, spending approximately 50% of time at suppliers, distribution centres, and the home office
  • Experience working cross-functionally across international markets and proficiency with Google Suite / MS Office tools

What we offer

  • A dynamic and international environment, with a strong corporate culture and DNA
  • Delicious discounts on HelloFresh meal kits
  • A steep learning curve guaranteed!
  • A supportive, passionate, proactive, and dynamic French team
  • Central Paris offices (1st arrondissement)
  • Employee benefits (Alan Blue healthcare, transport discount, Gymlib, training budget)

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you as soon as possible.

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever! Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambi...

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