General Sales Manager

At Mercedes-Benz of Henderson, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has positioned us as part of the nation’s #1 family-owned automotive group.

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, your next opportunity awaits -- We are seeking a General Sales Manager to join our team.

The General Sales Manager is responsible for the overall leadership, performance, and profitability of the Sales Department. This role drives new and pre-owned vehicle sales, guest satisfaction, and team development by establishing clear expectations, executing disciplined sales processes, and holding the team accountable to performance standards.

What You Will Do

• Lead and manage all aspects of the Sales Department, including new, pre-owned, and internet sales operations.
• Establish, communicate, and enforce sales processes, performance expectations, and accountability standards.
• Drive revenue growth, profitability, and market share through effective inventory management, pricing strategy, and sales execution.
• Monitor KPIs such as volume, gross profit, closing ratios, and guest satisfaction.
• Develop, coach, and hold Sales Managers and Sales Consultants accountable for individual and team performance.
• Oversee desking and deal structure to ensure profitability, compliance, and alignment with lender and dealership guidelines.
• Ensure all sales activities comply with federal, state, and local regulations, as well as company and manufacturer standards.
• Analyze market trends, competitor activity, and dealership performance data to inform strategy and decision-making.
• Support recruiting, hiring, onboarding, and retention of top sales talent in partnership with Human Resources.
• Maintain strong relationships with OEM representatives and ensure adherence to manufacturer programs and objectives.

What We Are Looking For

• Proven leadership experience as a General Sales Manager role in an automotive dealership (luxury experience preferred).
• Proficiency working with CRM systems and dealership management systems, CDK preferred.
• Demonstrated ability to drive sales performance, profitability, and customer satisfaction in a high-volume environment.
• Strong leadership presence with the ability to coach, develop, and hold teams accountable.
• Deep understanding of dealership sales operations, desking, inventory management, and F&I processes.
• Strong analytical and decision-making skills with the ability to use data to drive performance.
• High level of professionalism, integrity, and commitment to delivering a luxury guest experience.
• Excellent communication and interpersonal skills with the ability to influence at all levels of the organization.
• Valid driver’s license and acceptable driving record.

Total Rewards - We offer competitive pay plans and a full range of benefits. 

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance