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Go-To-Market Operations Manager

Fireworks AI · San Mateo, CA

onsitefull-timemid level

About this role

About Us:

At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.

We're hiring a Go-To-Market Operations Manager to help design, operate, and continuously improve the systems powering our revenue engine. This role sits at the intersection of GTM systems architecture and field execution — ensuring our tools, automations, and data flows are not only well designed, but actively driving productivity for our sales and marketing teams.

You will work closely with sellers, marketers, and GTM leadership to ensure our systems surface the right signals, eliminate manual work, and help the team move faster.

The Role

You help architect and operate the GTM tech stack — ensuring tools like Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier work together seamlessly.

You’ll design integrations, build automation, and ensure data flows cleanly across systems. Just as importantly, you'll partner directly with sellers to ensure the stack is actually helping them sell — improving workflows, removing friction, and ensuring signals translate into action.

When reps struggle with tooling, workflows break, or valuable signals are missed, you step in to refine the system and make it better.

What You'll Own

GTM Systems & Integrations

  • Help design and maintain the architecture of the GTM tech stack, ensuring tools across sales, marketing, and growth operate as a cohesive system
  • Build and maintain integrations across Salesforce, HubSpot, Gong, Clay, Harmonic, LeadGenius, LeadIQ, and Zapier
  • Design automation workflows that eliminate manual work, improve data quality, and accelerate pipeline velocity
  • Ensure enrichment data, engagement signals, and activity history flow across systems

Seller Workflows & Tool Adoption

  • Partner closely with sellers and GTM leadership to ensure systems support real day-to-day selling workflows
  • Identify friction in the sales process and translate it into improved automation, tooling, or process design
  • Ensure reps are effectively using the GTM stack — from CRM hygiene to signal-driven workflows
  • Support onboarding and training for new sellers on how to leverage our tools and automation

Data Integrity & Revenue Insights

  • Help maintain Salesforce as a clean, reliable system of record
  • Support the CRM data model, automation, and field governance to ensure consistent data capture
  • Ensure GTM systems produce trustworthy data that can power reporting and decision making
  • Build and maintain reporting that provides visibility into pipeline health, funnel performance, and campaign impact

What We're Looking For

  • 5+ years in Revenue Operations, Sales Operations, or Marketing Operations at a B2B SaaS company
  •  Strong experience working in Salesforce as an administrator or advanced user
  • Hands-on experience with modern GTM tools such as Salesforce, HubSpot, Gong, Clay, LeadGenius, LeadIQ, or Zapier
  • Experience designing workflows and automation that improve sales productivity
  • Comfortable working directly with sellers and translating operational needs into system improvements
  • Strong systems mindset — understanding how data, integrations, and workflows connect
  • Curious about new GTM tools and excited to experiment with AI-driven workflows

Why Fireworks AI?

  • Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
  • Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.
  • Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
  • Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.

About Fireworks AI

Shape the Future of Generative AI At Fireworks AI, we’re building the infrastructure that powers the next generation of AI applications. From real-time inference to model optimization, our platform empowers developers and enterprises to deploy, scale, and innovate with cutting-edge AI—faster and smarter than ever before. Why Fireworks AI? Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving. Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally. Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results. Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation. We’re seeking builders, tinkerers, and visionaries who: 🚀 Push boundaries in AI/ML infrastructure, distributed systems, or high-performance computing. 💡 Think creatively to solve problems others deem impossible. 🤝 Collaborate fearlessly in a fast-paced, no-ego environment. 🌍 Care deeply about democratizing AI and making it accessible, scalable, ...

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