[HELLOCONNECT] Senior Purchasing Coordinator (NA)

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our NA Supply Chain Operations which spans various HelloFresh brands, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Collaborate with HelloFresh buyers, distribution centers, offsite production, and suppliers to guarantee on-time delivery of ingredients and ensure category excellence.
• Place purchase orders to allocated vendors for a variety of food or packaging Stock Keeping Units (SKUs), at the correct price, quantity, buffer, etc. provided by buyers & supply planners in NA
• Support the end-to-end project management of new HelloConnect task requests, ensuring timely execution through the development of Standard Operating Procedures (SOPs), team training, and strict alignment with business objectives
• Pull deep-dive analyses and propose data-driven continuous improvements for supply chain efficiency
• Provide NA cross-functional coverage to ensure operational stability across different category areas.
• Promptly notify suppliers of distribution center rejections, detailing the cause and managing the resolution process while providing continuous updates to all internal and external stakeholders
• Coordinate and track cycle count requests with the Distribution Center (DC), ensuring clarity in initial communication and providing timely status updates to buyers.
• Identify inventory risk within our inventory management tool, propose data-driven solutions to buyers, and ensure timely execution of approved corrective actions.
• Partner closely with the Inbound Logistics team to monitor and track the Estimated Time of Arrival (ETA) for all Purchase Orders (POs) scheduled to land daily.
• Accountability for key performance metrics
• Define and execute necessary audit checks to ensure orders are complete and accurate before sending to suppliers
• Manage supplier queries and performance through clear communication, monitoring and reporting
• Maintain the confidentiality of our data and uphold the integrity of our business. Identify and correct data inaccuracies
• Support on additional day to day tasks as needed, stepping in to cover other category areas or cover absences when required
• Remain flexible to changing duties and responsibilities as business needs vary

What you’ll bring

• At least 24 months as a Purchasing Coordinator or other relevant experience  
• Requires expertise in operating Microsoft Office programs, and ideally ERP/MRP systems
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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