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Institutional Partnerships Manager

Plata Card · Mexico City

onsitefull-timemid level

About this role

Business Development team: 

We are looking for a Manager of Institutional Partnerships & Procurement to own and manage the relationships and vendors that enable our company to operate on a daily basis.
This role focuses on institutional and operational partners — not sales — ensuring continuity, efficiency, strong governance, and long-term strategic alignment across the company.

 

Challenges that await you:

  • Own and manage relationships with institutional and operational partners critical to daily operations.
  • Act as the main point of contact for partner performance, issue resolution and escalations.
  • Ensure partners meet SLAs, contractual commitments and operational standards.
  • Identify partner dependencies, risks and inefficiencies, and propose mitigation plans.
  • Lead procurement processes for non-commercial areas across the company.
  • Manage vendor selection, negotiation, renewals and contract lifecycle.
  • Drive cost optimization, vendor consolidation and contract standardization.
  • Coordinate closely with Legal, Finance, Compliance, Operations and Product.
  • Provide leadership with visibility into partner performance, costs and risks.

 

What makes you a great fit:

  •  5–8+ years of experience in partnerships, vendor management, procurement, operations or strategic alliances.
  • Advanced conversational English level. 
  • Advanced conversational Spanish level.
  • Conversational Russian level (nice to have). 
  • Open to 100% on site role.
  • Strong negotiation and relationship-management skills.
  • Experience working in complex or regulated environments.
  • Ability to manage multiple stakeholders and critical relationships.
  • Highly structured, detail-oriented and ownership-driven.
  • Experience in fintech, financial services or technology platforms (nice to have).

 

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions.
  • Honest Feedback: valuing open, transparent communication.
  • Supportive Team: a strong, collaborative community.
  • Celebrating Achievements: recognizing our wins together.
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

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