Integrations Functional Consultant

About CGS:
With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview:
CGS’s Integrations Functional Consultants are responsible for leading and supporting client-facing integration initiatives as part of BlueCherry implementations. This role works closely with client’s business and technical stakeholders to design, configure, validate, and deploy integrations between BlueCherry and third-party platforms across eCommerce, wholesale, marketplaces, and custom systems.
The consultant serves as the functional subject-matter expert for BlueCherry integrations, translating business requirements into integration designs, validating data flows, supporting testing and go-live activities, and ensuring successful adoption of connected systems.

Primary Responsibilities:

Client Engagement & Solution Design
• Partner with clients to understand business processes, integration goals, and data requirements across eCommerce, wholesale, retail, and marketplace channels.
• Lead functional discovery sessions focused on integration scope, workflows, and exception handling.
• Translate business requirements into functional integration specifications and implementation approach.
• Act as a trusted advisor to clients on best practices for omni-channel and marketplace integrations.

Integration Implementation & Delivery
• Configure and support implementations of the following BlueCherry integration modules:
o BlueCherry Shopify B2B, B2C, and POS Connectors
o BlueCherry NuOrder Connector
o BlueCherry Amazon FBA and FBM Connectors
o BlueCherry ChannelAdvisor Connector
o BlueCherry JOOR Connector
o BlueCherry API for custom integrations
• Collaborate with technical teams to align functional requirements with technical integration design.
• Support data mapping, field-level validation, and end-to-end data flow testing.
• Lead and support integration testing cycles, including unit testing, system integration testing, and user acceptance testing.

Project Execution & Collaboration
• Work closely with Project Managers to manage scope, timelines, risks, and dependencies related to integrations.
• Coordinate with internal product, development, and support teams to resolve integration issues and escalations.
• Document integration designs, configuration decisions, and client-specific processes.
• Support cutover planning and go-live activities related to integrations.

Training & Post-Go-Live Support
• Deliver client training on integration workflows, monitoring, and exception handling.
• Support hypercare and post-go-live stabilization activities.
• Provide knowledge transfer and documentation to clients and internal support teams.

Skills Required:
• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Excellent interpersonal skills & organizational skills
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to detail
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Experience & Qualifications
• 3–7+ years of experience in a functional consulting, implementation, or integration-focused role
• Experience implementing ERP, PLM, WMS, OMS, or related enterprise systems
• Hands-on experience with eCommerce, wholesale, POS, or marketplace integrations (e.g., Shopify, Amazon, NuOrder, ChannelAdvisor, JOOR or similar platforms)
• Experience working with APIs, data mapping, and integration testing concepts (functional perspective)
• Prior experience in fashion, apparel, footwear, or consumer goods industries strongly preferred
• Bachelor’s degree or equivalent professional experience

CGS offerings:
• Competitive salary
• Health, dental, disability, and retirement benefits (including employer match)
• Paid vacation and holidays
• Structured annual bonus plan
• Career development and growth opportunities within a global consulting organization

This role is ideal for a functional consultant who enjoys working at the intersection of business processes and technical integrations, and who thrives in a client-facing, delivery-focused environment.