
Our client is a market leader in contact center robotic process automation. Its patented platform automates manual management processes in contact centers, significantly improving operational efficiency, agent engagement, and customer experience. The solution acts as an automated manager for contact center agents, triggering real-time rules based on live service-level conditions. The platform powers over 1 billion automated actions annually, delivering measurable ROI, typically a 2x payback in the first year and 3-5x returns thereafter, and has saved customers more than $140 million in the past two years across industries such as financial services, telecommunications, insurance, and healthcare.
Coherent Solutions is building the cross functional teams to work on new functionality on the client's platforms.
The global benefits package includes:
Coherent Solutions is a digital product engineering company focused on empowering business success. Our global team of 1700+ talented professionals collaborate seamlessly to deliver innovative solutions that drive measurable business impact. Headquartered in Minneapolis, USA, the company’s core competencies across 10 locations worldwide include product software development, IT consulting, data and analytics, machine learning, mobile app development, DevOps, Salesforce, and more. We grow a team of advisors, not just order takers, and strive to make the company a place for career growth and opportunities. If you want to grow your core competencies, share your passion and be sure that every contribution is evaluated, we are on the same page.
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