Junior CRM Manager (all genders)

At flaconi, we believe that diversity fuels creativity, innovation and growth. It thrives in all its forms of beauty. Our team is a mosaic of individuals from different backgrounds, cultures and life journeys, all united by a shared passion for beauty. Our commitment is grounded in our core values, particularly #trustinpeople. We hold ourselves accountable for creating an environment where every employee feels honestly valued, heard and empowered to contribute their unique perspectives to foster belonging.

flaconi is an equal opportunity employer and welcomes and encourages all qualified candidates from all backgrounds and identities, regardless of ethnicity, race, gender identity, migration background, national origin, disability status, sexual orientation, religion, or age to apply. 

If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. We will do our best to make this possible.

Our Customer Relationship Management department is looking for a Junior CRM Manager (all genders) to take ownership of planning, designing, analyzing, and optimizing our international CRM campaigns. Are you open-minded, creative, and driven to work independently? Then apply now and become part of the team!

Your Role 

• You execute end-to-end email and push notification campaigns, managing the entire "Creation to Send-out" process within Emarsys.
• Manage targeting and segmentation, creating and optimizing customer segments to ensure relevant communication
• Support and execute CRM activities across the customer lifecycle, contributing to engagement, retention, and CLV growth
• Create high-quality CRM content, including localized copy and assets for DACH and international markets
• Act as the final QA checkpoint, ensuring bug-free campaigns and high-quality execution
• Monitor and analyze CRM KPIs, derive insights, and support actionable optimization recommendations
• Collaborate closely with International, Creative, and Campaign Management teams in a cross-functional setup
  
  

Your Profile

• First hands-on experience in CRM, email marketing, or lifecycle marketing is a plus (internships or working student roles count)
• Strong analytical mindset with an affinity for numbers and performance-driven thinking
• Confident communication and organizational skills, with the ability to manage multiple topics independently
• Creative mindset with a good sense for trends, content, and customer-centric communication
• Fluent in English and German; knowledge of an additional flaconi market language is a bonus
• Curious, open-minded, and motivated to grow in a data-driven, international CRM environment
  
  

What We Offer

• Our employees matter to us: We offer you a permanent contract and cover the costs for your BVG or Deutschland ticket.
• Work-life balance: 29 vacation days plus additional days off on the 24th and 31st December, flexible working hours, up to three days of working from home per week, and in specific cases, the option to work 100 % remotely within Germany; the possibility of a paid sabbatical.
• flaconi Academy: Actively shape your own career path by taking advantage of our internal and external training opportunities.
• We care about your well being: We want to support you also during difficult times. For this, we offer you and your close relatives counseling sessions with mental health professionals.
• flaconi fitness: a wide range of sports options & discounts on memberships.
• Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
• Thinking about tomorrow together: flaconi subsidizes your savings contribution to the company pension scheme with an additional 20%.
• A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!
• Other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!

Check out all benefits HERE.