Manager, Product Compliance - Money Products
DoorDash USA · San Francisco, CA; New York, NY; Seattle, WA; Los Angeles, CA; United States - Remote
About this role
About the Team
DoorDash’s Legal Team has built a reputation within the company for our highly collaborative and supportive approach to counseling, always with a bias for action. The team consists of a diverse group of professionals with a shared passion for providing creative and best-in-class service to our business partners. We go above and beyond to help accelerate and protect the business, and above all else, we value and respect each other as teammates. We’re looking for a team builder who can successfully work across the legal team, as well as the broader company. Join us!
About the Role
As a Product Compliance Manager you will support compliance strategy and execution for DoorDash’s merchant capital program, which helps small and medium businesses make sales, engage customers, and grow their operations. You will partner cross-functionally and externally with third party partners to embed compliance into the product lifecycle, ensuring our innovative products meet regulatory obligations while enabling business success. This is a hands-on, cross-functional role that will allow you to build a net new function at DoorDash. This role is ideal for a compliance professional who brings both structure and creativity to complex challenges.
You’re excited about this opportunity because you will…
- Stay current on regulatory changes, enforcement trends, and industry best practices affecting business-facing financial products.
- Translate legal and regulatory requirements into operational guidance and product specifications.
- Support audits, bank partner requests, and regulatory testing related to the DoorDash merchant program.
- Develop and maintain policies and procedures related to merchant lending regulatory compliance as well as card networks and bank partner requirements.
- Develop and support governance functions such as testing, issue management, and compliance reviews.
- Support customer service on complaints related to DoorDash Merchant workstreams, advise on resolution, including corrective action, where appropriate.
- Conduct and/or manage compliance assessments and contribute to the design of scalable, risk-based controls.
- Identify control gaps and support remediation plans in partnership with cross-functional teams.
We’re excited about you because…
- 6+ years of experience in regulatory compliance in the financial services industry, preferably fintech, with a focus on commercial and revenue-based financing.
- Strong understanding of federal and state regulations related to financial products, such as BSA/AML, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Equal Credit Opportunity Act (ECOA) and Regulation B, and state commercial finance disclosure laws.
- Experience maintaining a fintech compliance program, bank partnerships and third party vendors.
- Ability to work well with ambiguity and synthesize large amounts of complex information.
- Strong communication skills (both written and verbal).
- Exceptional judgment and integrity, ability to handle complex matters independently, and product-minded approach to compliance.
- Excellent analytical and problem-solving skills.
- Detail-oriented, accurate, organized, and able to set priorities.
Preferred Qualifications
- Relevant certifications (e.g., Certified Regulatory Compliance Manager (CRCM))
We expect this position to be filled by 6/27/2026.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About DoorDash USA
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.