Manager – Technical Services

Role Snapshot

Location: Lagos, Nigeria 
Department: OPS – Operations
Unit: FRO – Franchise Operations
Reports to: Director – Franchise Operations
Work arrangement: Work will be delivered on-site at the client’s location / in the field

Our Mission

We are a technology company that provides electrical grid management software and related network analytics solutions for utilities across Africa. Beacon Power Services was founded with a bold mission to expand access to reliable electricity for over 400 million people living in Africa's cities and a vision to lead Africa's power sector through data and innovation.

How You'll Make an Impact

We are looking for a rigorous Manager – Technical Services with solid operational and coordination capabilities to manage network asset data and ensure reliable power network performance across BPS client networks. The role is responsible for maintaining accurate asset registers, tracking asset condition, and ensuring data integrity.

The role works closely with clients, field teams, and vendors to enable efficient, compliant, and well-coordinated network operations.

What You'll Do

• Maintain the GIS asset register (substations, feeders, transformers, meters, etc.); ensure data is accurate, complete, and up to date
• Identify and document all critical assets across medium- and low-voltage networks
• Track asset condition, maintenance history, and lifecycle status
• Coordinate field teams and vendors to collect, verify, and update asset data
• Ensure consistency and quality of data across all systems and tools
• Support network operations by providing reliable asset data for planning, maintenance, and loss reduction initiatives
• Monitor key field and asset-related metrics and flag issues impacting performance

What We're Looking For

Professional & Technical Strengths

• Strong practical experience in power distribution, asset management, or electrical network operations (utility or similar environment)
• Solid understanding of medium- and low-voltage networks, including substations, feeders, and transformers
• Experience working with GIS or asset management systems and maintaining asset registers
• Experience coordinating or supervising field teams, contractors, or technical vendors
• Good understanding of field data collection, verification, and reporting processes

Leadership & Interpersonal Strengths

• Ability to collaborate with multicultural and geographically distributed teams
• High degree of autonomy and accountability
• Willingness to travel within and outside the country
• Proven ability to coordinate activities across multiple sites and stakeholders
• Comfortable engaging with client technical teams, utility engineers, and field personnel
• Organized and execution-focused, with strong attention to detail
• Clear communicator, able to document work and escalate issues when needed
• Problem-solver with a practical and hands-on approach

Nice to Have

• Experience with advanced utility asset management or network monitoring tools (e.g., ArcGIS Utility Network, QGIS, Smallworld GIS, IBM Maximo, SAP PM, Trimble Utilities, Synergi Electric, CYME, or similar platforms)
• Familiarity with data analysis or visualization tools (e.g., Power BI or similar)

What the Recruitment Process Looks Like

• Step 1 - Application Review: Our Talent Acquisition team will review your application to evaluate your experience, qualifications, and overall suitability for the role.
• Step 2 - Behavioral & Cognitive Assessments: If selected to move forward, you will complete behavioral and cognitive assessments. These help us better understand your working style and ensure alignment with the role requirements and BPS's culture.
• Step 3 - Technical Assessments: If you progress to this stage, you will complete technical assessments designed to evaluate your problem-solving approach and the key technical skills required for the role.
• Step 4 - HR & Culture Fit Interview: At this stage, you will meet with our Talent Acquisition team to discuss your background, motivations, and potential fit within the company.
• Step 5 - Technical Excellence Interview: In the final stage, you will interview with the Hiring team to further assess your technical expertise and overall fit for the role, and to ensure alignment on expectations from both sides.