Night Receptionist - Soho House Amsterdam
Soho House & Co. · Amsterdam, North Holland, Netherlands
About this role
About us ...
Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.
Night Receptionist – Soho House Amsterdam
At Soho House the Night Receptionist assist with checking members in to the House and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Night Receptionist is responsible for receiving payments and balancing cash at end of a shift. A successful Night Receptionist is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What we are looking for
- Must have experience in a customer service role
- Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally
- Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera experience
- Problem solving skills and bring conflict resolution to any anticipated or current matter
- Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
- Strong communication skills in English
- Flexible schedule and ability to work late nights and weekends
Benefits
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Night allowance 15%
- Travel allowance > 7.5km
- In house experience after completion of contract
- Soho Friends Membership with discounts on F&B, rooms and Cowshed
- Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
- Team Events
- Introduce a star and you could be eligible to receive a €300 (gross) bonus
About Soho House & Co.
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.