Payments Monitoring Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Monitor real-time payment traffic in shift mode (including night shift), handling emergency alerts;

• Reroute traffic fast and accurately according to instructions and the current state of payment providers;

• Control the quality of cashier setup across regions;

• Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue;

• Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.); 

• Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.;

• Announce critical changes in payment flow, closed shift report.

Experience you’ll need to bring:

• Experience at the same position or in Fintech\PSP (or candidates without experience but with a desire to learn quickly);

• English at an Intermediate level; Advanced Excel and other MS Office software user;

• Understanding of online payments technical integrations, funnels, flows;

• Experience in written and oral communication with foreign customers or partners;

• Understanding of payment and transactional systems and services;

• Experience in working with Grafana and Tableau is a plus.

It's a perfect match if you have those personal features:

• Attention to details;

• High level of communication skills;

• Multitasking, quick task execution;

• Good team player;

• Ability to perform own activity without supervision;

• Ability to communicate with partners independently.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.