Product Analyst - Upstream

Product Analyst - Upstream

• Salary expectations: £60,000 to £70,000
• You must have product-related or Fintech experience to be successful.

At ClearScore we’re on a mission to help people achieve greater financial wellbeing. Upstream is the innovation team within ClearScore uniquely focused on discovering new propositions and shaping the next version of our product across the globe. As the Product Analyst within Upstream you will play a crucial role delivering insights and analysis which help the team identify these new opportunities, to achieve the goal of driving greater user engagement from major product releases. You will specifically be supporting the team focussed on helping users better manage their credit, releasing new features which utilise technologies including Open Banking, AI and more.

This is an exciting role where you will see the impact of your work quickly, and learn directly from a highly experienced team within ClearScore which directs the global product strategy.

In addition to joining the Upstream team you will also join the amazing analytical community at ClearScore which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

What you'll be doing:

• Improve how we track and understand what users are doing in our product by building analytics on top of our powerful new SDUI architecture.
• Help us deepen our understanding of the complex relationship between user engagement and LTV using a range of analytical approaches, informing which product changes stand to deliver the most impact to our users and our business.
• Help setup and evaluate A/B tests in the product.
• Work closely with our ‘Manage Credit’ team which sits within the Upstream Mission, helping them to evaluate and prototype new and innovative features which help our users manage their credit. You will play a critical role as the developing data voice and expert within the team; helping them identify valuable opportunities and evaluate the feasibility of new product ideas, based on the art-of-the-possible with our combined data assets.
• Opportunity to help evaluate new LLM-powered product features.
• This is a very exciting opportunity to play a crucial role in developing new products which will reach millions of users as part of our bi-annual releases. You will see the impact of your work quickly.

Skills you'll have:

• You must possess advanced SQL and Excel skills.
• Strong quantitative and numerical skills.
• Experience using Domo or other data visualisation tools such as Tableau.
• Experience using DBT or Git is advantageous.
• Experience using Databricks is advantageous.
• A basic aptitude for Data Science and knowledge of Python is advantageous.
• Ability to plan and prioritise your own workload.
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you, as an individual, can thrive.

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions.

Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday
• Hybrid Work Environment
• Private health and dental cover - including mental health support through Bupa 
• GP office visits
• Life assurance scheme
• Up to 6% matched pension
• Regular Lunch and Learns with guest speakers
• Dog-friendly office
• Daily breakfast and free snacks
• Access to discounts via Cobens Extras 
• Free sports and social clubs
• Continued investment into learning and development 
• Leadership-led training
• In-house psychotherapist
• Financial coach to help you plan and achieve your goals
• No clock-watching culture
• Generous maternity and paternity plans
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule