Product Designer

We are looking for a Product Designer to join the Capabilities area, working across our Payments and Identity teams. In this role, you will help us deliver two user- and business-critical experiences in Mentimeter. 

You will contribute to a seamless payment experience that powers reliable billing, enables strategic pricing, and supports the full subscription lifecycle from first purchase, through expansion, up to renewal.

You will also design and shape secure, seamless sign-up and login experiences for all Menti users, from first-time free users to paying Enterprise customers. The goal is to create a trusted, adaptable, and intuitive identity experience that minimizes friction.

You will join a multidisciplinary group of engineers and designers, partnering closely with Product, Data, Sales, Support, and other product teams. Together, you will make flows feel simple and consistent, while meeting the reliability and security expectations of modern SaaS and enterprise products.

Your work will shape how customers buy, manage, and renew Mentimeter, and how users and organizations sign up, log in, and administer access with confidence. These are high-impact, high-trust areas where clarity, quality, and thoughtful UX matter deeply. Strong design in this area powers the business and enables teams across the product to move faster.

What we are looking for

You are a product designer who blends user-centered craft with systems thinking, and you enjoy working on core problems that show up across multiple user journeys. You can turn complex constraints such as compliance, security, technical dependencies, edge cases, and pricing rules into experiences that feel clear, predictable, and trustworthy. You collaborate closely with engineers and product managers, and you use qualitative and quantitative insight to guide iteration and prioritize impact.

Most importantly, you care about reducing friction and making experiences better. Your designs earn trust and scale, and you create business impact by putting the customer and end user experience front and center.

In this role you will:

• Design and improve end-to-end flows across Payments and Identity, including core journeys, edge cases, error states, recovery patterns, and admin workflows.
  
  
• Optimize and experiment on the subscription and billing experience, and drive self-service impact by reducing friction and increasing clarity across moments like checkout, billing, invoicing, renewals, cancellations, and plan management.
  
  
• Enable secure, seamless identity across Mentimeter by shaping flows and patterns around sign-up and login, account management, and enterprise identity expectations. Keep the experience frictionless while meeting security requirements.
  
  
• Collaborate closely with engineering, Sales Engineering, and product to explore solution spaces, align on constraints, and ship iteratively. Balance speed, quality, and long-term scalability.
  
  
• Create reusable patterns and guidance so other product teams can implement payments and identity experiences consistently and confidently.
  
  
• Partner with key stakeholders to ensure designs support enterprise needs and compliance without compromising usability.
  
  
• Use data and feedback to drive improvement, leveraging product analytics, support insights, and customer learnings to prioritize work and evaluate outcomes.
  
  
• Contribute to cohesive product quality by aligning with our design language, accessibility standards, and interaction principles across different touchpoints.
  
  

Requirements

• 3+ years of experience in product design (UX and UI) working on digital products. SaaS experience is a plus.
  
  
• Proven ability to design complex, multi-step flows with attention to states, edge cases, and clear communication.
  
  
• Strong fundamentals in interaction design, information architecture, accessibility, and visual craft.
  
  
• Experience collaborating cross-functionally with engineering and product, including navigating constraints and making pragmatic trade-offs.
  
  
• Comfort using qualitative and quantitative methods for user insight, such as UX research, analytics, and support signals, to inform design decisions.
  
  
• Strong communication skills, including explaining rationale, aligning stakeholders, and documenting decisions when needed.
  
  
• A portfolio that demonstrates your process and impact end-to-end.
  
  

Nice to have

• Experience in payments, billing, subscriptions, pricing, checkout optimization, and/or working with Stripe.
  
  
• Exposure to identity and security-adjacent domains such as authentication, organization and admin experiences, permissions, and enterprise requirements.
  
  
• Experience contributing to a design system or scalable pattern library.