Product Operations Director

By making evidence the heart of security, we help customers stay ahead of ever-changing cyber-attacks.

Corelight is the cybersecurity company that transforms network and cloud activity into evidence—evidence that elite defenders use to proactively hunt for threats, accelerate response to cyber incidents, gain complete network visibility, and create powerful analytics using machine-learning and behavioral analysis tools. Easily deployed and available in traditional and SaaS-based formats, Corelight is the fastest-growing Network Detection and Response (NDR) platform in the industry. We are the only NDR platform that leverages the power of Open Source projects in addition to our own technology to deliver Intrusion Detection (IDS), Network Security Monitoring (NSM), and Smart PCAP solutions. We sell to some of the most sensitive, mission-critical large enterprises and government agencies in the world.

Role

We are looking for an experienced operations leader with a strong quantitative and data analytics background to join and enable our Product Management Team. This Director of Product Operations will be a critical force multiplier, responsible for the operational excellence and analytical rigor of the entire product lifecycle from idea to adoption. This person will focus on systematizing product processes, aggregating product and customer data, generating actionable insights, and building the necessary operational infrastructure to free up Product Managers to focus on deep customer understanding, prototyping, and feature development.

This role requires a high bias toward quantitative analysis and an ability to leverage AI and automation to streamline product research and reporting. The successful candidate will report into the Product organization and is expected to work closely with the leadership team, attending key staff and executive reviews to provide strategic data and insights.

Responsibilities

• Product Planning & Lifecycle Ownership: Take over and own the entire product planning process, managing the idea-to-adoption lifecycle to ensure efficient execution and successful feature launches.
• Data, Metrics, and Reporting: Collect, analyze, and interpret product engagement and performance data. Specifically focus on tracking and reporting key performance indicators (KPIs) across releases and quarterly goals, and building and maintaining comprehensive product health dashboards.
• Voice of Customer (VoC) Aggregation: Systematize the collection and aggregation of all customer feedback and research notes, leveraging AI and automation (e.g., a "notes scraper") to generate prioritized, streamlined insights for the Product Management team.
• Product Tech Stack Ownership: Own, optimize, and manage the product technology stack, including core tools like JIRA, Pendo, and internal AI/automation tools, ensuring they are effectively used across the product organization for tracking and data capture.
• Program Management Reporting: Work with Program Management (PgM) team on reporting on the health and progress of product initiatives, including populating, tagging, and tracking work in JIRA.
• Go-to-Market (GTM) Readiness: Own creating and driving the GTM readiness process for every product launch, release, and feature, ensuring alignment across Product, Engineering, Sales, and Marketing.
• Enablement: Drive execution of scalable solutions that enable Product Managers to spend more time on strategic customer engagement, problem validation, and working closely with engineering.

Required Qualifications

• 5+ years of experience in Product Operations, Program Management, or a similar data-intensive operational role within an enterprise software or cybersecurity company.
• Implemented AI tools to automate repetitive product tasks
• Quantitative approach, proven history of bringing data to PM processes including implementing systems to help collect, interpret, and report on customer and field data
• Deep experience with and ownership of the core Product Tech Stack, including JIRA and product analytics platforms like Pendo (or equivalent).
• Strong understanding of product planning processes (idea to adoption) and Go-to-Market readiness best practices.
• Experience with security operations (SOC), including detection tuning, policy frameworks, and compliance needs is a plus.
• Ability to work cross-functionally with Product, Engineering, UX, and customer-facing teams to deliver scalable solutions.

Preferred Qualifications

• 3+ years in a leadership or senior role, driving process implementation and operational excellence at scale.
• Experience as a Product Owner/Product Manager in an Agile/Scrum environment.
• Familiarity with data analytics, AI-assisted security decision-making, and automation, specifically in leveraging these for market and customer research.
• Excellent communication skills with experience collaborating across UX, engineering, and security teams.
• Experience with building and shipping SaaS-based security services.
• Education: Degrees in Computer Science, Data Science, or related technical disciplines (or equivalent experience).

We are proud of our culture and values—driving diversity of background and thought, low-ego results, applied curiosity, and tireless service to our customers and community. Corelight is committed to a geographically dispersed yet connected employee base with employees working remotely and from office locations worldwide.

Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is the fastest growing network detection and response platform in the industry. Our customers trust us to protect mission-critical assets in leading enterprises, government, and research institutions worldwide. We are leading the way with AI-assisted workflows, machine learning models, cloud security and SaaS-based solutions to arm defenders with the tools and knowledge they need to disrupt cyber attacks. Our team of passionate innovators are dedicated to solving some of the toughest challenges in cybersecurity, while fostering a collaborative, inclusive, and growth-oriented culture.

Corelight is committed to a geographically distributed yet connected employee base with employees working from home and office locations around the world.  At Corelight, we take pride in the diversity of our backgrounds and perspectives, and we are committed to fostering an inclusive environment that strengthens our company. 

We look forward to meeting you. Check us out at www.corelight.com