Project Support Officer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004724

Role Duties and Responsibilities

• Provide support to Project Managers (PM) and Operations Specialists of the Operations Support (OSS) Branch, and other PMs or JISR administrative team on an as-need basis.
• Provide support toPMs for Acquisition, Service Now Dashboards, Coordination of meetings, Follow-up of procurements and internal reviews, request new- or extend Reach accounts and laptops for contractors
• Monitor & control non-complex small projects
• Coordinate and participate in multidisciplinary meetings

Essential Skills, Experience and Certifications

• Must have the ability to work with a team of Project Managers and Operational Specialists, supporting them in the development, monitoring and reporting of project plans, costs plans, resource allocations, and procurement activities.
• Must demonstrate the ability to work pro-actively and independently on the assigned tasks, for which a level of familiarity with the specific programmes is required
• Must have In-depth knowledge of MS-Office tools
• Must have a strong knowledge of project administration tasks such as documentation requirements, project development task flows from start-up to closure, supporting projects delivery within agreed scope, time, cost and quality limits.
• Must have recent experience of the administration and management of assigned projects in accordance with appropriate NATO regulations and NCIA project management policies and procedures
• Must demonstrate current experience with NATO Security Investment Programme (NSIP) process (including specifically Type-B Cost Estimate, Scope Change letters, Joint Final Acceptance Inspection)
• Experience in supporting Project Managers for NCIA Third Party projects for NAPMA, NSPA, NAEW Force and SHAPE
• Must demonstrate experience with NCIA Procurement Types (Basic Ordering Agreement, Indefinite Delivery Indefinite Quantity, Invitation for Bid)
• Must demonstrate in-depth experience in using Enterprise Business Application (EBA), Service Now, and Neo E-Procurement
• Must demonstrate experience in NCIA Orderbooks, Service Now Dashboards, other Service Now Dashboards and Reporting tools
• Holds a formal Project Management qualification such as PRINCE 2 or PMI PMP, or proven relevant experience.
• Experience in maintaining SharePoint workspace and portals.

Education

• Higher vocational training in a relevant discipline with 5 years post-related experience or a secondary educational qualification with 5 years post-related experience in supporting the administrative parts for a team of project managers.

Language Proficiency

• Demonstrates excellent written and oral communication skills in English.

Working Location

• Remote

Working Policy

• Off-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance