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Public Records Manager

The City of Fort Worth · Comm and Public Engagement

onsitefull-timemid levelUSD 97k – USD 125k

About this role

Pay Range: $97,000 - $125,000 annual compensation

Job Posting Closing on: Thursday, April 30, 2026 📅

Workdays & Hours: Monday – Friday 8 am – 5 pm; Some evening/weekend work required. This is an in-person position with the possibility of working remotely one (1) day per week, based on departmental needs.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, and Professional Development Opportunities.  Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆 

The Public Records Manager oversees the City’s public records and public information request program in accordance with the Texas Government Code, Chapter 552. This position provides leadership and direction to Public Information Coordinators, including supervision, coaching, and professional development to ensure consistent, compliant, and high-quality service across departments.

This role serves as a strategic advisor to City leadership and departments on public information policies, procedures, compliance obligations, and operational improvements. The Public Records Manager is responsible for tracking and monitoring requests, ensuring timely and accurate responses, and continuously improving processes to enhance efficiency, transparency, and compliance.

Minimum Qualifications:  

  • Bachelor’s degree from an accredited college or university with major coursework in Communications, Public Administration, or a related field
  • At least five (5) years of experience in public information, records management, or related work, including a minimum of two (2) years of supervisory experience
  • Valid Texas driver’s license

 Preferred Qualifications:  

  • Experience in local government and supervising staff 
  • Experience managing public information requests in accordance with the Texas Government Code, Chapter 552 and GovQA, or similar

The Public Records Manager's job responsibilities include:

  • Overseeing the intake, tracking, and assignment of public information requests to ensure timely completion
  • Managing the open records process to ensure accuracy and compliance with applicable laws and confidentiality requirements
  • Maintaining records management systems, including organization, retention, and disposition of records
  • Coordinating with legal, HR, and other departments on complex or sensitive records requests
  • Monitoring and reporting on request volume, response times, and compliance metrics
  • Identifying and implementing process improvements to enhance efficiency and service delivery
  • Responsible for quality control and quality assurance of the City’s open records process

Physical Demands 

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions 

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

 Apply Now! Come be part of something special in Fort Worth. 🌟 

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

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