Quality Assurance Engineer

Who: HealtheConnections, a respected leader in health information exchange (HIE), is a nonprofit organization delivering services and support to thousands of health professionals across NYS.

What: Hiring a new team member who is a detail-oriented and technically strong Quality Assurance Analyst or Engineer to ensure the quality, reliability, and performance of our AWS-based cloud platforms, with some exposure to Google Cloud Platform (GCP) services.

Why: More than 1,600 health and care organizations such as hospitals, physician practices, labs, public health departments, and more rely on our services and applications to be intuitive, comprehensive, and most importantly, help them deliver better care to the patients they serve.

This role will focus on validating cloud-native applications, APIs, integrations, and infrastructure that support scalable, secure, and highly available systems, while actively participating in requirements definition and validation. 

Responsibilities Include:

Requirements gathering, refinement, and review

• Meet with business stakeholders, product owners, and engineering teams to understand functional and non-functional requirements
• Translate business and technical requirements into test strategies, test plans, and acceptance criteria
• Review requirements and designs early to identify gaps, risks, ambiguities, and testability concerns

Testing and validation across tools, systems, and teams

• Design, develop, and execute manual and automated test cases for cloud-based applications hosted primarily on AWS, with limited components in GCP 
• Validate APIs, microservices, and event-driven integrations across distributed cloud environments 
• Perform functional, regression, integration, smoke, and performance testing

• Validate AWS infrastructure configurations, including environments, deployments, scaling, and failover scenarios 
• Support testing of GCP-hosted services or data pipelines as needed 
• Perform security and compliance testing related to authentication, authorization, encryption, and logging 

Enhance quality approaches and collaborate across teams

• Work closely with Product, Engineering, and DevOps teams throughout the SDLC to promote a shift-left quality approach 
• Identify, document, track, and verify defects using standard defect management tools 
• Integrate automated tests into CI/CD pipelines supporting AWS deployments 
• Support release readiness, post-release validation, and production monitoring 

Experience Needed:

• 3+ years of experience in Quality Assurance or Software Testing
• Demonstrated experience participating in requirements analysis and stakeholder discussions
• Hands-on experience testing cloud-based applications on AWS
• Strong understanding of API testing (REST, JSON, HTTP status codes)
• Experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, Postman, REST Assured)
• Familiarity with CI/CD tools (GitHub Actions, Jenkins, GitLab CI, Azure DevOps, etc.)
• Understanding of microservices and distributed systems
• Experience working in Agile/Scrum teams
• Strong analytical, documentation, and communication skills 

Preferred Qualifications 

• Exposure to GCP services (e.g., Cloud Storage, BigQuery, Pub/Sub, Cloud Functions) 
• Experience with containerization and orchestration (Docker, Kubernetes / EKS)
• Knowledge of Infrastructure as Code (Terraform, CloudFormation)
• Experience with performance testing tools (JMeter, k6, Gatling)
• Familiarity with security, compliance, or regulated environments (SOC 2, HIPAA, ISO) 

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We’re a great fit for you if you’re looking for…

• A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business.
• A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within our 26-county region and on the national stage.
• Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more.
• Work that makes a difference in your community. We’re proud to make an impact in the healthcare industry on a large scale and improving health outcomes for individual patients.

We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do makes a positive impact on our community.

$65,000-$95,000 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.