Recruiting Programs & Operations Manager

Role

The People team aims to continuously deliver Intrinsic's core People services with security, quality, consistency, and empathy. We design programs and processes from a user-first mindset with a bias for simplicity to make working at Intrinsic an enjoyable and rewarding experience.

In this role, you'll lead the Recruiting Programs and Operations function, whose goal is to support and enable our Recruiting team to attract world-class talent. To accomplish this, you'll design, build, improve, and maintain the best-in-class infrastructure, processes, and programs needed to identify, assess, and hire the right talent. You will have an opportunity to define the strategy that will lead Intrinsic into the future and then execute on that strategy to help scale the business.

How your work moves the mission forward

• Lead Operationally Excellent Recruiting Operations - Ensure our recruiting engine runs smoothly for candidates, recruiters, hiring managers, and interviewers. Set goals and KPIs, drive continuous process improvement, implement robust knowledge management, and ensure we learn from each mistake or unexpected situation.
• Deliver Effective Student Programs - Manage our intern and other student programs, ensuring they meet the evolving needs of the company. Work directly with senior stakeholders to understand requirements and develop scalable solutions.
• Develop Intrinsic's Employer Brand - Develop values, norms, guidelines, and communication templates to help Intrinsic make a strong first impression on candidates and make the most of each interaction. More broadly, help candidates understand what it's like to work at Intrinsic's (hint: it's great!), and help potential candidates to become aware of us as a highly desirable employer.
• Improve our Infrastructure - Optimize our Applicant Tracking System and supporting infrastructure. Utilize the latest technologies to enable the team to focus their energies on high-leverage opportunities. Identify opportunities for consolidation or integration. Manage vendor relationships and contract negotiations.
• Own Recruiting Compliance - Ensure that every candidate is ready-to-hire at time of offer and ready-to-start before their first day. For each candidate, confirm that all offer and compensation details are correct, a background check has been adjudicated, they have a right to work in the country, and more. Liaise with Intrinsic Legal to uphold standards and implement necessary regulatory initiatives and requirements.

Report our Progress - Work with recruiting leadership to develop regular reporting on our top KPIs. Ensure accuracy by monitoring data integrity in all Recruiting systems. Use this data to make recommendations for improvement.

Skills you will need to be successful

• 8 years of experience in a Recruiting Operations environment.
• Mission-first, user-first attitude and approach.
• Clear and direct communication.
• Ability to manage complex projects across multiple functions.
• Ability to influence and drive results across all levels of the organization.
• Analytical skills (in Google Sheets or similar) that will allow you to independently run operations, turn data into insights, and separate signal from noise.
• Well-organized with high attention to detail, ensuring critical employee data is always correct.

Skills that will differentiate your candidacy

• Knowledge of hiring norms and regulations across the United States, Germany, Singapore, and Switzerland.
• More advanced analytical skills (in SQL or similar) that enable you to connect backend employee data and build dashboards and automated reporting.
• Familiarity with best-in-class tools, vendors, and partners across the Recruiting space.