Senior Account Manager

Senior Account Manager

At Workwize, we’re revolutionizing how businesses support their global teams.

At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.

With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.

Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.

LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!

About The Role

We are hiring a Senior Account Manager to own and grow our existing customer base in the US. This is a critical revenue role focused on account expansion, upsell, and long-term customer value.

As an Account Manager, you act as the commercial owner of a portfolio of mid-market and enterprise customers. You work closely with Customer Success to identify growth opportunities, source expansion pipeline, and drive adoption across additional teams, regions, and use cases.

This role is ideal for someone who thrives on building long term customer relationships, understands how to monetize value over time, and wants to help shape how Account Management is done in a high growth SaaS company.

What you’ll Do

• Own a book of business for expansions, and upsells
• Drive account growth by identifying and closing expansion opportunities
• Work closely with Customer Success to source leads and align on account strategy
• Build and manage a predictable expansion pipeline and forecast accurately
• Manage senior and executive stakeholders at customer organizations
• Develop and execute account plans focused on long term growth and retention
• Collaborate with Sales, Product, Marketing, and Customer Success to bring customer insights back into the organization

Skills & Qualifications

• 5+ years of experience in B2B SaaS in Account Management, Expansion Sales, or an Account Executive role
• Proven track record in upsell, expansion, and revenue growth within existing customers
• Strong Account Executives with consistent quota attainment and experience growing existing accounts are encouraged to apply
• Commercially minded with the ability to identify, qualify, and close growth opportunities
• Comfortable working in close partnership with Customer Success
• Strong communication skills with the ability to engage senior and executive stakeholders
• Structured and process driven with strong forecasting and CRM discipline
• Location: New York

Workwize Offers

• A key role in a high-growth Series A SaaS company with real ownership and impact
• Flexibility to work in a hybrid/remote environment, balancing office and home settings
• The best working setup, with all necessary tools and equipment provided
• A vibrant, entrepreneurial work environment that encourages innovation and growth

Our Team

At Workwize, impact matters, for our customers and our people. We’re a fast-growing, ambitious team with diverse backgrounds: operators, builders, sales professionals, and product specialists.

We value ownership, accountability, and people who want to build something meaningful together.