Senior Contracting Assistant

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – NATOIMS-0002

Role Background

The NATO Standardization Office initiates, coordinates, supports or administers NATO standardization activities. One activity is providing access to NATO standards, terminology and standardization related information via public and protected portals. The public NSO portal may be found here: https://nso.nato.int/nso/home/main/home. The NSO’s Business Application Section (BAS) develops, manages and maintains these portals and the associated NATO Standardization Document Database (NSDD). Due to various innovation activities and projects, the workload of BAS has become such that a contractor is required to assist in fulfilling their mission until a more permanent solution is approved.

Role Duties and Responsibilities

• Collaborates with the Applications Systems specialist in the design, development, deployment, test and maintenance of the NSO applications, portals and databases to ensure excellent security, availability, responsiveness and usability;
• Supports the team with ongoing projects;
• Develops and executes the NSO portion of NATO-wide digital transformation activities;
• Helps identifying opportunities to innovate BAS applications, gather new business requirements from business users, develop Statement of Requirements, assist in the development of project plans and bring the innovative ideas to fruition; e. Assists in the development of procurement actions, from Statement of Requirements writing to assisting the evaluation of the technical aspects of procurement bids;
• Supports collaboration with external teams involved in application development, manages the NSO source code repositories on the NATO Software Factory (NSF), participates in code reviews, leads code reviews of contractor teams, answers vendor questions during development, tests and integrates products;
• Applies agreed standards and tools to achieve well-engineered outcomes;
• Investigates and resolve NSO applications and websites problems, requesting action from contractors if required;
• Develops documentations for installation and handover to maintain and improve the installation service;
• Assists in the response to security incidents impacted NSO applications and websites;
• Provides support during the security review and approval process of the NSO applications and portals;
• Participates in the routine support and maintenance of NSO BAS applications:
• Maintains the NSO web structure, in accordance with the NSO Information Policy (Branch pages, News, Events, etc…);
• Is the main point of contact and support for NSO users’ management and resolve related issues;
• Maintains the NSO reverse proxy;
• Maintains the NSO identity provider (IdP);
• Executes and monitor the daily synchronization task in order to publish and synchronize the standardization data and events on both environments (high and low sides).

Essential Skills, Experience and Certifications

• At least four-years’ experience in designing, implementing, managing and optimizing web applications including experience in software architecture and the design of scalable, maintainable systems;
• experience in migrating legacy systems;
• experience in drafting and reviewing solution designs, statements of requirements, implementation diagrams and any other project’s documentation;
• solid knowledge and experience of development languages (.NET, C#, PowerShell, HTML5, CSS, Typescript/Javascript);
• good knowledge of Javascript frameworks (Angular) and single-page applications (SPA);
• experience in relational database management systems, especially Microsoft SQL Server 2022, including administration, optimization and troubleshooting;
• experience in Microsoft Windows Server (2022 or higher) and Red Hat Enterprise Linux (RHEL 8.9 or higher) administration and troubleshooting;
• at least two-years’ experience in using tools and technologies commonly used in DevOps toolchains such as:
• project management and ticketing system (preferably Azure Boards) – defining user stories, reporting bugs, defining releases,

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance