Senior Engineering Manager, Enterprise Automation
The New York Times · New York, NY
About this role
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
About the Role:
The New York Times is looking for a Senior Engineering Manager, Enterprise Automation to lead a multidisciplinary group of engineers and analysts focused on process excellence, automation, and measurable operational improvement across the organization.
This role owns how our automation platforms, workflow tools, and intelligent agents are used to redesign, improve, and automate core business processes — from Finance and HR to Enterprise Technology, Marketing, and other business functions — the end goal is that work is faster, more reliable, and easier to manage and scale.
You will partner with business leaders across the company. You will balance strategy and execution: shaping a portfolio of high‑impact initiatives while also ensuring that individual automations are robust, supportable, and deliver the outcomes we commit to.
If you are excited by process improvement, care deeply about reliability, user experience, and enjoy shaping automation capabilities to do more, we'd love to hear from you.
Responsibilities:
- You will own the Enterprise Automation strategy and roadmap, aligning with business priorities.
- You will maintain a transparent, prioritized portfolio of automation work based on value, risk, and reusability.
- You will hire, develop, and lead engineers and analysts responsible for identifying, mapping, and improving business processes, and delivering automation solutions with clear, measurable business impact.
- You will lead analysts and partners in documenting and redesigning workflows before automating them, simplifying and standardizing processes and creating clear current‑state and future‑state views.
- You will run structured intake with business units to surface high‑value opportunities, capturing pain points, volumes, and risks; use this to identify the most impactful work for the team to take on.
- You will ensure automation initiatives are tied to baseline metrics (e.g., capacity released, error reduction, cycle‑time improvement) and that benefits are measured and reported after implementation.
- You will act as a trusted partner to senior leaders and operational teams, helping them identify and shape automation opportunities, navigate tradeoffs, and adopt delivered solutions effectively.
- You will guide engineers in designing, building, and maintaining automations using approved platforms and patterns (e.g., scripting, iPaaS, workflow engines, RPA, AI agents - including Boomi, Glean, and Gemini / Vertex), with an emphasis on reusability and maintainability.
- You will ensure automations are observable, well‑documented, and supportable, with appropriate logging, alerting, and runbooks; manage incident response and defect remediation for automation issues.
- You will communicate with both technical and non‑technical audiences, ensuring stakeholders understand priorities, progress, and outcomes across the automation portfolio.
- Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
- You will report to the Head of Enterprise Technology.
Basic Qualifications:
- 5+ years of experience in technology, process improvement, or automation‑focused roles, including 3+ years managing engineers, analysts, or similar technical teams.
- Demonstrated experience leading process redesign and automation initiatives that delivered measurable improvements in capacity, quality, or cycle time.
- Hands‑on familiarity with one or more automation technologies, such as scripting languages (e.g., Python, JavaScript), iPaaS platforms, workflow engines, RPA tools, or AI‑based agents.
- Experience with enterprise applications and SaaS ecosystems, and how automations interact with systems like Workday, Slack, Google Workplace, collaboration tools, ticketing platforms, and data services.
- Experience working closely with a variety of stakeholders on cross‑functional initiatives (for example, Finance, HR, Legal, Advertising, Marketing, Sales, and other business functions).
Preferred Qualifications:
-
Background in Lean, Six Sigma, or similar process improvement frameworks applied in technology or operations environments.
This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.
#LI-Hybrid
REQ-019936
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.
The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.
The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about The New York Times' privacy practices for job applicants click here.
Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.
If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.
About The New York Times
At The Times, our mission is to seek the truth and help people understand the world. Having a diverse staff with a broad range of backgrounds and experiences is vital to ensuring we cover the world fully and fairly and offering products that have a wide appeal. Our vision is to become the essential subscription for every curious person seeking to understand and engage with the world. This work is supported by our journalists and a range of dedicated individuals, from data scientists to marketers, designers, engineers and more. Our cutting-edge journalism reaches 150 million readers each month, and is produced by journalists reporting on the ground from more than 170 countries. If you find our mission and vision inspiring, we invite you to apply for any of our open positions. And if you are a current Times employee, please apply on our internal job board.
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.