Senior Manager – Product Design

Role Snapshot

Location: Lagos, Nigeria or Accra, Ghana
Department: TEC – Technology
Reports to: Director – Product Design
Work arrangement: Hybrid (2 days in the office, 3 days remote)

Our Mission

We are a technology company that provides electrical grid management software and related network analytics solutions for utilities across Africa. Beacon Power Services was founded with a bold mission to expand access to reliable electricity for over 400 million people living in Africa's cities and a vision to lead Africa's power sector through data and innovation.

How You'll Make an Impact

We are seeking a visionary and systems-oriented Senior Manager – Product Design to establish and scale design as a strategic capability across our product portfolio. This role will define and drive the long-term design vision across our software platforms.

You will shape the evolution of our design language, user experience strategy, and research practice, ensuring our products meet the standards of leading global software companies while supporting mission-critical infrastructure environments.

You will institutionalize user-centered design principles, elevate interaction and visual quality, and build scalable design systems that deliver clarity, usability, and consistency across complex, data-intensive product ecosystems.

What You'll Do

Design Vision & Strategy

• Define and articulate a multi-year product design strategy
• Embed design thinking into strategic planning and product roadmap development
• Champion user-centered decision-making at leadership level

Enterprise UX & Systems Design

• Lead the design of complex and data-intensive systems
• Translate highly technical workflows into intuitive, efficient, and scalable user experiences
• Define and govern accessibility, inclusivity, and usability standards
• Own and evolve an enterprise-grade design system ensuring consistency across products and interfaces
• Establish governance, documentation, and reusable component standards
• Partner closely with the Engineering team to ensure high design-to-code fidelity

Research, Metrics & Cross-Functional Impact

• Institutionalize structured research practices, including usability testing, field studies, and behavioral analytics
• Define and track UX performance metrics and measurable success indicators
• Drive data-informed iteration and continuous product experience optimization
• Create strong feedback loops between Product Management, Engineering, and Commercial teams
• Ensure design decisions balance user value, commercial objectives, and operational constraints

Managerial Responsibilities

• Define and own the annual operating plan for the function, including workforce and financial planning
• Manage and optimize departmental budgets
• Make strategic resource allocation decisions
• Build, scale, and structure teams to support long-term capability development
• Establish performance frameworks, succession planning, and leadership development pathways
• Ensure governance, risk management, and operational maturity across the function
• Drive the creation of standardized, scalable systems that enable consistent execution across regions

What We're Looking For

Professional & Technical Strengths

• Product design experience within SaaS, enterprise software, or complex technology environments
• Demonstrated experience defining and scaling enterprise-grade design systems across multiple products
• Strong portfolio reflecting systems thinking, complex workflow design, and large-scale platform architecture
• Experience designing data-intensive dashboards, operational tools, or mission-critical enterprise platforms
• Deep expertise in UX research methodologies and the ability to institutionalize research practices across teams
• Proven ability to connect design strategy to measurable business outcomes (adoption, retention, revenue growth)

Leadership & Interpersonal Strengths

• Ability to collaborate with multicultural and geographically distributed teams
• High degree of autonomy and accountability (we operate within a hybrid work environment)
• Ability to collaborate with multicultural and geographically distributed teams
• High degree of autonomy and accountability (we operate within a hybrid work environment)
• Ability to influence senior stakeholders and align cross-functional leadership around a shared product vision
• Strong commercial acumen, with the ability to translate user experience investments into business value
• Strategic thinker capable of navigating ambiguity and driving clarity across complex product ecosystems
• High ownership mindset with accountability for long-term design quality and organizational maturity
• Executive-level communication skills, comfortable presenting to leadership and external stakeholders

Nice to Have

• Experience in infrastructure, energy, and fintech industries
• Experience working in emerging markets
• Exposure to AI-driven or data-driven product environments
• Proficiency in French

 

What the Recruitment Process Looks Like

• Step 1 - Application Review: Our Talent Acquisition team will review your application to evaluate your experience, qualifications, and overall suitability for the role.
• Step 2 - Behavioral & Cognitive Assessments: If selected to move forward, you will complete behavioral and cognitive assessments. These help us better understand your working style and ensure alignment with the role requirements and BPS’s culture.
• Step 3 - Technical Assessments: If you progress to this stage, you will complete technical assessments designed to evaluate your problem-solving approach and the key technical skills required for the role.
• Step 4 - HR & Culture Fit Interview: At this stage, you will meet with our Talent Acquisition team to discuss your background, motivations, and potential fit within the
• Step 5 - Technical Excellence Interview: In the final stage, you will interview with the Hiring team to further assess your technical expertise and overall fit for the role, and to ensure alignment on expectations from both sides.