Senior Product Manager, Connection Team (Contract)

Summary

Wikimedia is looking for an experienced product manager (contract) for the Connection team in our Product department to cover for a parental leave. The Product department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.

Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer editors. The Connection team aims to provide contributors with moments of motivation, recognition, and connection to create a more meaningful contributor experience. Our main projects have been focused on building software to help event organizers and participants collaborate with each other and understand their collective impact. With this as our foundation, we are now ready to think more holistically about investing more in the moments that create meaning for our volunteers, motivating them to keep coming back.

As the product manager with the Connection team (contract), you will work with community members, researchers, engineers, and designers to deliver on the contributor strategy, with a focus on making the contributing experience more meaningful. This is a contract position to cover a parental leave (4 months with a potential to extend to 8 months). This role reports to the Group Product Manager, Contributors. Candidates must be available for critical meetings and synchronous work between 15:00 UTC and 18:00 UTC.

You are responsible for:

• Leading the product development process to define, develop, and deliver features to make the contributing experience more meaningful within the guardrails of our OKRs.
• With the help of the Group Product Manager discovering and defining new opportunities to set future KRs.
• Setting priorities for a cross-functional product team of a designer, engineering manager, software engineers, and community relations specialist.
• Collaborating with community ambassadors and volunteer community members around the world who participate in the Connection team's product development process.
• Collaborating with fellow product managers to stay aligned on higher-level strategic priorities.
• Coordinating and collaborating across other departments, such as Community Growth.
• Releasing and iterating intentionally to provide incremental value and validate hypotheses.
• Using quantitative and qualitative methods to evaluate impact.

Skills and Experience:

• 3+ years of experience managing user-facing consumer web products
• Demonstrated success in launching new features
• Experience working with cross-functional teams
• Experience working in an agile or iterative software development environment
• Commitment to diversity, equity, and inclusion 
• Strong listening skills
• Ability to clearly communicate plans and results to stakeholders and collaborators
• Bachelor’s degree or equivalent in relevant work experience
• A desire to make meaningful contributions to knowledge equity, free culture, and open access

Qualities that are important to us:

• Experience with a two-sided platform or marketplace product
• Proficiency with data, reporting, analytics, or A/B testing
• Experience building features for mobile devices
• Experience building products that support positive user habits, engagement, or ongoing value creation over time
• Experience with fully remote, geographically distributed, and asynchronous teams
• Experience working with communities, volunteers, or open source projects
• Experience editing Wikipedia or contributing to other wiki projects
• Experience with users in emerging markets, such as the Middle East, Africa, South Asia, or Latin America
• Fluency in a language other than English

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated hourly rate range of this position for applicants based within the United States is US$52/hour to US$80/hour with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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