Social Content Producer

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the Role

We are building the foundational social and content capabilities to support our U.S. launch. The first year will focus on learning, testing, and establishing strong execution Marketing fundamentals.

The Social Content Producer plays a critical role in how we show up socially in the U.S. This is a hands-on, execution-led role focused on speed, clarity, and cultural relevance. This role collaborates closely on content planning and calendars and is responsible for executing social content day to day. This is not a highly resourced environment in year one. Success in this role requires a builder mindset, strong judgment, and the ability to balance scrappy execution with coordinated work across partners, agencies, and internal teams.

You'll be responsible for

Social Content Execution

• Execute day-to-day social content once direction and content calendars are approved
• Manage posting, adaptations, and platform requirements
• Ensure content is published accurately and on time

Hands-On Content Production

• Independently create simple, high-impact content using mobile and lightweight tools
• Support fast-turn content needs that do not require agency production
• Complement agency work with in-house execution when appropriate

Creator and Agency Coordination

• Coordinate with creators on briefs, timelines, deliverables, and feedback
• Act as the main point of contact for agencies producing or adapting social content
• Track deliverables and approvals across workstreams

Approvals and Cross-Functional Management

• Coordinate Legal and Compliance reviews for social and creator content
• Ensure content meets regulatory, disclosure, and partner requirements
• Identify risks early and propose solutions to maintain timelines

Launch and Partner Support

• Support partner moments, launches, and announcements
• Manage execution details to ensure content lands as planned

Operational Management

• Track content delivery, timelines, and dependencies
• Maintain clear organization across parallel workstreams

We are looking for a person who has

• 5 to 8 years of experience in social content production or digital content roles
• Hands-on experience producing social-first content using mobile and lightweight production tools. Proficiency in mobile video editing, basic graphic creation, and preparing short-form assets for social platforms is required. Experience with desktop editing and review tools is a plus.
• Proven ability to execute quickly with attention to detail
• Comfortable working directly with creators, agencies, and cross-functional teams
• Strong organizational and communication skills
• Solid understanding of social platforms and native formats
• Experience with Sports & Lifestyle content creation is a plus. 
• Experience working with Legal or Compliance teams is a plus 
• Must present portfolio.

Experience using the following tools:

• Social Media Publishing & Management: Experience using social publishing and management tools to schedule, publish, and adapt content across platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Later, and native platform tools).
• Lightweight Content Creation & Editing: Hands-on experience creating social-first content using mobile and lightweight tools for video editing and basic graphic creation (e.g., Canva, CapCut, Adobe Express, InShot, and native in-app editing tools).
• Video Editing & Review (Plus): Experience adapting, reviewing, or making light edits to short-form video content using desktop editing or review tools (e.g., Adobe Premiere Pro, Final Cut Pro, Frame.io, Vimeo Review).

Location for this opportunity 

• Miami, Florida, USA

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

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