Solutions Architect (Contract Position)

In this role, you will partner closely with enterprise customers across Brazil and Latin America to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform.

You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes.

This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure

• Engage directly with customer technical teams to assess and understand existing DevSecOps, CI/CD pipelines, governance models, and cloud cost management practices

• Architect and implement scalable, repeatable, and production-ready Harness configurations tailored to enterprise and mid-market environments in Brazil

• Work with engineering leadership and executives to understand business goals (speed, reliability, cost control, compliance) and translate them into effective CI/CD and DevSecOps solutions

• Define and document best practices, reference architectures, and automation patterns based on real customer implementations

• Create reusable templates, pipelines, and governance models to accelerate customer onboarding and long-term success

• Contribute to internal enablement, technical documentation, and the Harness Community, sharing knowledge and practical implementation guidance

• Provide advisory support on DevSecOps, cloud-native CI/CD, Kubernetes, and FinOps best practices

• Partner closely with Pre-Sales, Sales Engineering, and Post-Sales teams to ensure smooth handoffs and strong customer outcomes

• Act as a trusted technical advisor, building strong relationships with customers through deep technical expertise and professional communication

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent professional experience

• 3–7+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering roles

• Strong hands-on experience with several of the following technologies:

  • CI/CD & DevOps: Jenkins, GitHub Actions, GitLab CI, Bitbucket, TeamCity, Bamboo, Travis CI

  • Containers & Kubernetes: Kubernetes, Helm, Kustomize, OpenShift

  • Cloud Platforms: AWS (very common in Brazil), GCP, Azure

  • Infrastructure as Code: Terraform, CloudFormation

  • Observability & Monitoring: Prometheus, Grafana, ELK, Splunk, New Relic, Dynatrace

  • Scripting & OS: Linux, Bash, Python, PowerShell

• Experience delivering custom technical solutions for customers, ideally in a customer-facing or consulting role

• Strong communication skills — able to explain complex technical concepts clearly to engineers, architects, and leadership

• Comfortable working in English with global teams (spoken and written)

• Curious, collaborative, and improvement-oriented, with a strong bias toward execution and results

• Ability to thrive in a fast-paced, scaling SaaS environment

• Willingness to travel up to 25%, primarily within Brazil and occasionally Latin America

Work Location

• Sao Paulo