Solutions Engineer/ Architect

Who: HealtheConnections, a respected leader in health information exchange (HIE), is a nonprofit organization delivering services and support to thousands of health professionals across NYS.

What: Hiring a new team member with a background in software engineering/programming to help us deliver critical healthcare and health data solutions to partners, participants, and stakeholders both within NYS and nationally.

Why: More than 1,600 health and care organizations such as hospitals, physician practices, labs, public health departments, and more rely on our services and applications to be intuitive, comprehensive, and most importantly, help them deliver better care to the patients they serve. Your role as Solutions Engineer or Solutions Architect is to help develop end-to-end business and technical solutions that can enhance functionality of HIE applications, solve unique data challenges for health systems and public health organizations, and even support statewide collaborative projects with partners and colleagues.

We’re looking for a Solutions Engineer or Architect who is excited to be a part of a growing team, willing to share their ideas, and searching for a company where collaboration, integrity, and commitment to mission are at the forefront.

Responsibilities Include:

• Analyze project requirements; develop and deploy solutions to meet project deadlines
• Develop and maintain subject matter expertise across all components of HIE
• Work with internal customers to understand business requirements and develop prototypes to meet technical and visualization expectations
• Ability to work within all aspects of the project life cycle, interact with internal and external customers to develop business requirements, and determine the best solutions
• Ability to collaborate with outside vendors and partners who are assisting with the building of solutions

Experience Needed:

• 4-year degree or higher in Information Technology, Computer Science, or related field required. Equivalent experience and certifications will also be considered.
• 3+ years of experience working with system integration, database, application development, file formats, workflow management, and system testing required
• Proven experience with systems and data integration analysis required
• HL7, JavaScript, SQL, Web services and XML experience preferred
• Amazon Web Services (AWS) and Google Cloud Platform (GCP) experience preferred
• Healthcare experience, a strong plus
• Experience with Mirth/NextGen Connect, a plus
• Strong analysis, issue identification and resolution skills required
• Ability to develop and manage team documentation required

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

You’re a great fit for us if you’re good at…

• Paying attention to the details
• Managing your own time to complete tasks
• Collaborating with a team to meet goals
• Interacting with vendors and partners

We’re a great fit for you if you’re looking for…

• A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business.
• A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within our 26-county region and on the national stage.
• Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more.
• Work that makes a difference in your community. We’re proud to make an impact in the healthcare industry on a large scale and improving health outcomes for individual patients.

We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do makes a positive impact on our community.

We are open to considering a variety of skill and experience levels for this job, starting at the minimum experience requirements. A Solutions Engineer may fall in a salary range of $75,000-$100,000 annually, a Solutions Architect may fall in a salary range of $100,000-$115,000 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than this range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.