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Sr. Growth Product Manager

Kaseya Careers · Toronto, Ontario

onsitefull-timesenior level

About this role

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Position Summary

Kaseya is seeking a Senior Growth Product Manager to drive adoption, expansion, and revenue growth across our RMM (Remote Monitoring and Management) platform. Reporting directly to the General Manager of RMM, this role is responsible for owning the end-to-end growth strategy across acquisition, activation, engagement, retention, and monetization.

This leader will operate at the intersection of product, data, marketing, and customer experience—leveraging experimentation, analytics, and deep customer insight to identify and scale growth opportunities. The ideal candidate brings a strong product mindset combined with a growth orientation, and a proven track record of driving measurable business impact in SaaS environments.

Key Responsibilities

  • Own and drive the growth strategy for Kaseya’s RMM platform, focusing on adoption, activation, retention, expansion, and revenue.
  • Identify and prioritize growth opportunities across the customer lifecycle.
  • Design and execute experiments (A/B testing, funnel optimization, pricing/packaging, in-product messaging).
  • Partner with engineering, design, data, and marketing teams to deliver initiatives.
  • Leverage analytics and customer insights to identify friction and optimize experiences.
  • Define and optimize onboarding to accelerate time-to-value.
  • Collaborate with sales, marketing, and customer success on growth initiatives.
  • Drive monetization strategies including pricing and packaging.
  • Establish and track key growth KPIs and dashboards.
  • Promote a culture of experimentation and data-driven decisions

Required Qualifications

  • 5+ years of Product Management experience with a focus on growth or PLG in SaaS.
  • Proven track record of driving measurable growth outcomes.
  • Experience with product analytics tools (Amplitude, Mixpanel, etc.).
  • Strong understanding of funnels, cohorts, and lifecycle metrics.
  • Experience working cross-functionally across product, engineering, and GTM teams.
  • Strong business acumen and revenue-focused mindset.
  • Excellent communication and stakeholder management skills.
  • Experience in IT management, RMM, or MSP platforms preferred.
  • Bachelor’s degree required;

 

Preferred Qualifications

  • Experience with SaaS pricing and packaging.
  • Familiarity with MSP workflows and endpoint management.
  • Experience in multi-product platform environments.
  • Strong technical fluency.

Success Metrics

  • Improvement in activation rates and time-to-value.
  • Increased product adoption and feature utilization.
  • Growth in retention, expansion revenue, and LTV.
  • Measurable impact from experimentation programs.
  • Alignment with overall RMM business performance.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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