Staff Officer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

---

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

---

Role ID – C004559

Role Duties and Responsibilities

• Participates in Operations Planning Processes at strategic and/or operational level including travel to planning and execution activities
• Coordinates mid and long-term Ooperationsal planning between strategic/operational staff and relevant functional/business areas within NCIA.
• Orchestrates the tracking, recording and accounting of all formal tasking until confirmed as complete by the requesting authority.
• Provides close coordination with customers, in requirements capture and service delivery.
• Ensures the provision of timely and relevant management and situational awareness updates to senior leadership.
• Leads and coordinates strategic initiatives working across departmental or functional boundaries.
• Contributes to the development of policies, standards and guidelines for operational process development and planning. Step in for senior-level staff as and when required, ensuring continuity of leadership and decision-making.
• Provides support to Project Managers throughout the NATO Project Management lifecycle, in the delivery of and transition into Service Operations.
• Supports and coordinate different processes related to customer CRFs to Price Proposals (PP), O&M, CURs, and funding approval for ongoing missions.
• Notifies the 'customer' of any requirement for Customer Funding and obtain confirmation that any required Customer Funding is in place;
• Liaises with the COO Account Manager (AM) and coordinates the requested support with Agency Operational Elements.
• Drafts a Tasking Order on behalf of the Branch Chief in order to initiate the delivery of those NCIA services. Lead and guide the Planning Team when Branch Head is not present.
• Mentor, coach and develop new OPEX military and civilian staff members. Assist and advise them of their responsibilities throughout the CIS planning process.
• Maintain personal core competencies in related technical fields and processes.
• Undertake ad hoc tasks related to OPEX responsibilities as required.
• Designs the timetable of executive-level meetings and forums.
• Sets agenda, format and desired outcomes for meetings.
• Provides direction and receives progress updates from members of an executive team.
• Manages highly sensitive and confidential issues and information.

Essential Skills, Experience and Certifications

• Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional-level activities.
• Demonstrates good knowledge of the NATO Operationsal Planning process or similar and comparable planning processes.
• CIS planning experience in a National or International HQ at divisional level or above
• Proven experience and ability to communicate with customers and staff at all levels including military and civilian personnel and excellent verbal and written communications skills.
• Experience in presenting complicated issues in a clear, concise and persuasive manner
• Proven experience and ability to multi-task, manage time, deliver on responsibilities and work effectively under pressure while producing high-quality products, at times, under short deadlines.
• Knowledge and experience of pertinent modern communications and information systems.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline – mainly CIS/IT - and 2-years post-related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6-years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance