Staff Product Designer, New Verticals Fulfillment (Dasher Experience)
DoorDash USA · New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA
About this role
About the Team
In this role, you will join a global New Verticals team at Doordash. In New Verticals (NV), we’re building 0→1 products that go far beyond restaurants — from groceries to retail and beyond — and impact the lives of people across the globe. This is a key part of DoorDash’s broader transformation: evolving from a place to order your next meal to the platform that powers all of your everyday needs.
New Verticals is a rapidly growing part of the business and central to DoorDash’s evolution — a meaningful opportunity to help shape the company’s future.
Our team is tackling challenges around anticipating customer needs, preferences, and routines so we can deliver groceries — and anything else they want — exactly as they would choose themselves.
About the Role
You will join the New Verticals Fulfillment team, focused on shaping the end-to-end Dasher/Shopper experience. We’re building a foundational, AI-first product that adapts in real time — equipping Dashers with intelligent tools to make confident, high-quality decisions on behalf of customers. The work sits at the intersection of efficiency, quality, and earnings, and requires thoughtful tradeoffs to deliver strong outcomes across the system.
You’ll design for a three-sided marketplace, navigating complex interactions between customers, Dashers, and merchants. This role requires strong systems thinking, a high bar for craft, and the ability to lead through ambiguity — turning loosely defined problems into shipped, measurable outcomes.
More broadly, you’ll play a key role in DoorDash’s ongoing business and brand transformation, helping reinforce that we can serve all of a customer’s everyday needs while building trust in every interaction.
As a Designer on New Verticals, you’ll move quickly from concept to live product, using production as your prototyping environment and learning from real behavior — not just research artifacts. You’ll care deeply about whether what you build actually improves decisions in the moment, reduces friction across workflows, and raises the quality of outcomes for customers and Dashers alike.
You’ll work closely with Engineering, Product Management, User Research, Analytics, and Strategy & Operations — using data to inform decisions and LLM-powered tools alongside traditional design tools. And when the right tools don’t exist, you’ll help define and build them.
You’re excited about this opportunity because you will…
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Define and lead high-impact projects from idea → shipped product
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Turn ambiguous, cross-team problems into clear, actionable work
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Design across workflows and systems — not just screens
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Build and leverage LLM-powered tools (and create them when they don’t exist)
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Set a high bar for craft with production-ready prototypes
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Influence roadmaps through data, design, and working artifacts
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Mentor designers and elevate team capabilities
We’re excited about you because…
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Has a portfolio demonstrating craft, systems thinking, and leadership
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Prototypes in code and uses LLMs as a core design tool
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Thrives in complex, fast-moving, marketplace environments
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Creates clarity through shipping, not just storytelling
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Has experience in high-growth consumer tech or marketplaces
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay ranges for this position within the United States, including Illinois and Colorado.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About DoorDash USA
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.