Staff Product Designer, Payments & Risk

About the role

As a Staff Product Designer at Flex, you'll solve problems for consumers across the country who are underserved by existing financial products. Flex is growing extremely fast and we’re taking big swings to overhaul our consumer experience. As we enter the next chapter of our growth we are looking for a design leader who will partner with our payments and risk team to expand our payment capabilities to build fair and accessible finance services that protect both the business and ensure trust and reliability for our customers. You'll own projects from end-to-end, from developing a vision for where we’re heading to to exploring opportunities, and ultimately delivering solutions that improve the lives of Americans experiencing financial hardship. All of your design skills will be put to use, from design thinking to interaction design and visual design. But you won't do this alone! You'll work alongside product managers, software engineers, and data analysts, with feedback and support from your fellow designers.

 

What you’ll do

• Lead design on the payments and risk team by contributing to the strategy and roadmap, and owning all E2E design execution 
• Develop a vision and point of view for where your part of the experience is heading to inform and influence your team’s roadmap 
• Own the design process from beginning to end: leading discovery, ideation, testing, visual design, and implementation
• Facilitate alignment with your cross-functional partners, stakeholders, and designers in other parts of the organization to ensure we are all designing toward a cohesive, considered customer experience 
• Be steeped in your team’s customer and business goals, to inform how you prioritize work to drive the most impact
• Solicit feedback from and provide feedback to designers and collaborators across the core renter experience teams in order to maintain high quality and consistency in our work
• Care deeply for and lead by example by setting the standard for high quality craft through your approach to interaction design, prototyping, and visual design choices
• Contribute to our Design System, Ultraviolet, by aligning it with industry best practices and evolving our patterns to scale a modern, polished user experience
• Bring an excitement to adopt new technologies into your process to help us move faster and deliver even better results

 

Key qualifications

• 8+ years experience designing and shipping consumer products
• Comfort documenting and explaining your design process and rationale behind decisions, including leveraging best practices, research, data 
• Track record of designing simple, intuitive products that are powered by complex systems and edge cases
• Demonstrated aptitude for getting things done to make your team successful – wearing several different hats when necessary
• Strong native mobile app design experience (iOS and Android)
• Figma expert, and experience using AI tools to sketch and prototype
• Comfort with ambiguous problems
• Motivation to be a self-starter
• Passion for improving every day people’s financial well being
• A portfolio of work detailing your contributions to shipped solutions

 

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• Tier 1 (NYC/SF/Seattle): $200,000—$250,000 USD 

• Tier 2(Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $180,000—$225,000 USD 

• Tier 3 (SLC/All Other States): $170,000—$212,500 USD