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Strategic Consultant

AvePoint · London, United Kingdom

onsitefull-timemid level

About this role

Want a role with a company, working with relevant, cutting-edge software technologies across enterprise infrastructures and deployments? This position is your opportunity to lead the deployment and adoption of AvePoint tools, and Microsoft 365 for our customers. 

What will you be doing? 

As a Strategic Consultant, you are a key technical consultant/architect on AvePoint’s solutions and services engagements with our clients both remotely and on-site. This role will evaluate, manage and deliver on projects that accelerate customer adoption of their Microsoft investments. 

Your responsibilities will include: 

  • Serving as the technical lead and consultant for the delivery of services engagements ranging from management, migration and protection of Microsoft 365 and SharePoint through the implementation of AvePoint tools and solutions 
  • Architecting, configuring, and deploying enterprise implementations for the AvePoint product line and the Microsoft technology stack, including next generation product stack 
  • Offer expert guidance on AvePoint and associated Cloud technologies. 
  • Delivering training sessions to customers through web-based conferences or onsite at customer’s location 
  • Implementing proposed technical strategies and solutions to satisfy customers’ business needs 
  • Acting as the customer advocate and liaison for product management and development 
  • Compiling technical documentation of projects and implementations as well as service deliverables 
  • Effectively and accurately setting client expectations and deliverables 
  • Playing the role of an the ground technical resource by providing technical support, product demonstration, and/or solution consultation 
  • Proposing and/or designing technical solutions, which include creating prototypes and proofs of concept to assist the product selection process 
  • Providing validation and readiness of AvePoint products against technical and business requirements 
  • Servicing various technical projects for internal purposes 
  • Advancing internal-QA and Scenario testing with virtualized infrastructures and technologies 

Success Metrics include, but are not limited to the candidate’s ability to: 

  • Project and explain ROI 
  • Project and explain the Business Value delivered 
  • Project and explain the Rate of Change 
  • Drive Service Delivery Succes 
  • Manage Stakeholder Engagement  
  • Drive Customer Experience 
  • Guarantee End User Satisfaction 
  • Monitor Technical Debt Index 
  • Balance speed, value and quality 

OK, I'm interested... is this the job for me? 

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. 

As a Strategic Consultant, you are someone who loves working as a consultant on software delivery projects with external customers. Ideal candidates should enterprise level expertise of SharePoint, Microsoft 365 and relevant services. 

Other qualities you’ll need to be a fit for this role include: 

  • BA/BS Degree 
  • 7+ years of experience in architectural design and development with a focus on planning, deploying or supporting enterprise level Microsoft 365 and Azure applications 
  • Solid understanding of Microsoft 365, Azure, and SharePoint services architecture, components, and configuration differences for all versions 
  • Experience in managing and running projects such as digital transformation, change management, system migrations, consolidation, and deployment 
  • Experience with programming constructs, business logic development, information architecture, and taxonomy strategies supporting web services in a SharePoint/.NET environment 
  • Expert in leading workshops including IT governance and information governance & compliance strategy topics for enterprise level SharePoint implementations 
  • Working knowledge of TCP/IP, DHCP, DNS, Active Directory, DNS, SMTP, and DHCP technologies 
  • Understanding of IT governance and compliance standards such as ITIL and COBIT 
  • Working technical knowledge of current software protocols and Internet standards 
  • Must be self-motivated with the ability to set and meet deadlines on multiple projects without frequent supervision 
  • Effective oral and written communication skills with exceptional customer service skills, including the ability to interact professionally with a diverse group of customers 
  • Excellent technical writing skills and proven track record of composing guides, testing documents, technical outlines and schematics 
  • Strong organizational awareness within customer environment 

 

About AvePoint 

 

Check out our careers blog for content on our people, culture, and workplace! 

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

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About AvePoint

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com . At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents t...

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