Strategy & Business Operations Intern, Factor New Channels
HelloFresh · New York, NY, United States
About this role
Factor New Channels is seeking a highly motivated Strategy & Business Operations Intern to work directly with the Sr Manager Strategy & Operations. This role will focus on applying analytical rigor, developing automations, and supporting the Go-To-Market (GTM) strategy for new product offerings.
Key Responsibilities
- GTM Strategy Execution: Drive the Go-To-Market rollout of new product offerings targeting Factor for Business (B2B) customers and new healthcare partnerships.
- Workflow Automation: Identify operational bottlenecks and develop automations to streamline customer onboarding, order processing, and reporting.
- Cross-Functional Collaboration: Work closely with Marketing, Tech, and Product teams to ensure seamless execution and integration of new channels.
- Platform Operations: Support the integration and management of specialized storefronts, actively collaborating with the Tech team on Shopify architecture.
- Market Research: Keep a pulse on B2B food-tech trends, healthcare partnerships, and competitor moves to inform channel strategy.
- Project Ownership: Track milestones, manage deliverables, and update weekly performance and growth tracking spreadsheets.
Who You Are
- Current Undergraduate: Ideally studying Business, Operations, Strategy, Entrepreneurship, or a related field.
- Tech-Savvy & Analytical: You are comfortable working with e-commerce platforms (Shopify) and have an interest in building automations (Zapier, custom scripts, etc.).
- Conscientious & Detail-Oriented: You sweat the details. You catch errors others miss. You build systems that prevent chaos.
- Cross-Functional Communicator: You know how to translate business needs into technical requirements and vice versa.
- Self-Starter: You’re comfortable with the "figure it out" nature of incubating a new business channel and thrive in an ambiguous, fast-paced environment.
What’s In It For You?
- Hands-on experience building and scaling net-new revenue streams from the ground up.
- Direct mentorship from Strategy & Business Operations leadership.
- A massive "win" for your resume - you’ll be able to point to actual operational systems and GTM launches you helped drive.
- Free Factor meals and add-ons to keep you fueled.
About HelloFresh
HelloFresh is on a mission to change the way people eat, forever! Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambi...
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