About this role
Sofia Stars is a fast-growing global service provider that guides high-growth businesses to success. Our range of tailored solutions includes R&D, Customer Support, Sales, KYC, Risk, and Anti-Fraud services. We make every connection shine with fresh tech and cultural understanding.
We are looking for a Hungarian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
- Proficiency in English and Hungarian both written and spoken;
- Proactive person with good support/sales skills;
- Strong communication and negotiation skills;
- Attention to details;
- Previous experience will be considered as an advantage.
Duties and Responsibilities:
- Being able to search and find for solutions of customers’ issues;
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
- Ensure that products’ compliance is being followed according to relevant regulations;
- Previous experience as a Sales agent will be considered as an advantage.
We offer excellent benefits:
- Monthly food vouchers (102EUR);
- Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
- Up to 25 paid leave days;
- 6 additional days of sick leaves without document required;
- Birthday gift cards;
- Sports card (Multisport);
- Wedding and newborn gifts;
- Breakfast, Friday lunches, fruits, and snacks in the office;
- Team-building events and activities;
- Career growth opportunities;
- Sunny, spacious office.
You have the opportunity to work in our office in Bulgaria, Poland and Cyprus.
Grow fast, shine globally
By submitting your application, you agree to our Privacy Policy.
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.