← All jobs
About this role
Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.
Requirements:
- Proficiency in English written and spoken
- Proactive person with good support/sales skills
- Strong communication and negotiation skills
- Problem Solving skills
- Attention to details
- Previous experience will be considered as an advantage
Duties and Responsibilities:
- Onboarding newly hired VIP account managers
- Checking VIP Account manager day to day work
- Making sure VIP Account managers are setting the stage for an excellent player experience
- Monitoring VIP account manager performance & behaviour
- Ensuring that products’ compliance is being followed according to relevant regulations
We offer excellent benefits, including but not limited to:
- Monthly food vouchers (102 EUR);
- Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
- Starting from 20 paid leave days;
- 6 additional days of sick leaves without document required;
- Birthday gift cards;
- Sports card (Multi-sport);
- Wedding and newborn gifts;
- Breakfast, Friday lunches, fruits, and snacks in the office;
- Team-building events and activities;
- Career growth opportunities;
- Sunny, spacious office.
Ready to shine? Let’s make it real.
By submitting your application, you agree to our Privacy Policy.
Jobb.ai is an independent skill benchmarking platform. Applications are submitted on the employer's official website.